Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic
Goran Rosic

Goran Rosic

Zagreb

Summary

Experienced manager with more than 10 years of experience in managing logistics operations and procurement, known for strategic planning, process optimization and effective team management. Passionate about identifying business opportunities and creating solutions that increase efficiency and reduce costs. Proven negotiator with excellent communication skills, capable of building and maintaining long-term relationships with suppliers and key customers. Motivated for continuous learning and development, with the aim of contributing to the growth and success of the company through innovative strategies and operational excellence.

Overview

14
14
years of professional experience

Work History

Development Manager

Monterra d.o.o.
02.2023 - Current
  • Spearheaded the planning, coordination, and execution of multiple development projects, ensuring alignment with company objectives.
  • Formulated and executed strategic plans that drove business growth, resulting in a 30% increase in market share and expansion into 2 new markets..
  • Cultivated and nurtured long-term relationships with key clients and business partners, improving client retention by 15% and expanding the partnership portfolio.
  • Conducted in-depth analysis of project outcomes, identifying opportunities for improvement and implementing actionable strategies that improved overall performance by 30%.
  • Developed and executed action plans based on feedback and analysis, driving continuous improvement in operational efficiency and project outcomes.

Head of Operations, Procurement and Logistics

Palace d.o.o.
07.2017 - 01.2023
  • Drafted and managed supplier contracts, ensuring compliance and overseeing performance metrics, leading to 10% improvement in supplier reliability and contract fulfillment.
  • Optimized transportation routes, reducing logistics costs by 15% and increasing delivery efficiency, resulting in faster turnaround times and improved service levels.
  • Led and developed a logistics and procurement team, providing continuous training and mentorship, resulting in a 20% increase in team productivity and employee engagement.
  • Stayed ahead of industry trends, incorporating best practices and innovative strategies that kept the company competitive and optimized for long-term success.

Manager of Key Customers

KES D.o.o.
03.2014 - 07.2017
  • Identified new business opportunities with existing clients and developed strategies that resulted in 10% sales growth and expansion of the customer portfolio.
  • Negotiated favorable sales terms and contracts with key clients, securing agreements that led to a 10% increase in profit margins while ensuring customer satisfaction.
  • Set and tracked sales goals for key accounts, achieving 10% of target revenue and outperforming sales expectations by 10%.
  • Worked cross-functionally with internal teams (finance, logistics, technical support) to ensure timely, high-quality product delivery, improving overall service delivery by 30%.

Shopping Center Manager

M-ROZIĆ d.o.o.
12.2010 - 12.2014
  • Oversaw daily operations of the shopping center, consistently maintaining a high level of service and customer satisfaction, resulting in a 15% increase in customer retention and foot traffic.
  • Fostered strong relationships with tenants, providing ongoing support and resolving issues promptly, which contributed to a 20% increase in tenant retention and satisfaction.
  • Developed and managed budgets, controlling costs and optimizing the shopping center's financial performance, which improved profitability by 15%.
  • Monitored rent income and other revenue streams, ensuring timely payments and improving cash flow by 30.
  • Created and implemented marketing strategies that boosted center attendance and sales by 30%, through successful promotional activities and events.
  • Organized events and campaigns, increasing community engagement and footfall by 20%, contributing to higher sales for tenants.
  • Led and motivated a team of employees, improving productivity and service quality by 20% through recruitment, training, and development initiatives.


Education

Bachelor of Science - Economics

Zagreb School of Economics And Management
Zagreb, Croatia
12.2009

Skills

  • Strategic planning and analytical thinking
  • Team management and employee development
  • Negotiation and presentation skills
  • Ability to cooperate with clients and business partners
  • Excellent organizational and coordination skills
  • Ability to analyze data and make decisions
  • Adaptability and flexibility

Hobbies

  • Team Sports: Football, basketball, or volleyball demonstrate teamwork and collaboration skills.
  • Individual Sports: Running, swimming, or martial arts reflect discipline, perseverance, and goal-setting.
  • Fitness Classes: Gym

Languages

Croatian
Native language
English
Upper intermediate
B2
German
Elementary
A2

Timeline

Development Manager

Monterra d.o.o.
02.2023 - Current

Head of Operations, Procurement and Logistics

Palace d.o.o.
07.2017 - 01.2023

Manager of Key Customers

KES D.o.o.
03.2014 - 07.2017

Shopping Center Manager

M-ROZIĆ d.o.o.
12.2010 - 12.2014

Bachelor of Science - Economics

Zagreb School of Economics And Management
Goran Rosic