Gordine Tazewell
Galloway,NJ
Summary
Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Bishop McCarthy Center For Rehabilitation & Health
Vineland, NJ
05.2023 - 01.2025
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Assisted residents with bathing and dressing to promote personal hygiene.
Remote-Customer Service Representative
Amazon
, NJ
06.2018 - 07.2021
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Strengthened customer retention by offering discount options.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Sales Associate and Cashier
Harrahs Resort and Casino
Atlantic City, NJ
11.2016 - 10.2018
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Worked with fellow sales team members to achieve group targets.
Traveling Inventory Associate
WIS International
Philadelphia, PA
05.2016 - 10.2018
- Counting and handling all merchandise & products in stores
- Inventory had ended until the following year
Sales Associate and Cashier
forever21
Atlantic City, NJ
08.2014 - 07.2016
- Sales associate providing customer service and closing the store helping recover
- Getting the job done and gaining more experience through my working actions
- Helping customers, running go-backs, recovering the store so that everything is in place & order
Education
High School Diploma -
Atlantic City High School
Atlantic City, NJ06-2012
Skills
- Microsoft Word
- Data Entry
- Recruiting
- Communication Skills
- Microsoft Outlook
- Home Care
- Typing
- POS
- Sales
- Caregiving
- Cash Handling
- Organizational skills
- Time management
- Customer Service
- Driving
- Microsoft Office
- Computer Skills
- Fast learner
- Phone etiquette
- Business development
- Safety protocols
Certification
Driver's License,
Additional Information
Police Explorer For 2 years with the Atlantic City Police Department
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Certified Nursing Assistant
Bishop McCarthy Center For Rehabilitation & Health
05.2023 - 01.2025
Remote-Customer Service Representative
Amazon
06.2018 - 07.2021
Sales Associate and Cashier
Harrahs Resort and Casino
11.2016 - 10.2018
Traveling Inventory Associate
WIS International
05.2016 - 10.2018
Sales Associate and Cashier
forever21
08.2014 - 07.2016
High School Diploma -
Atlantic City High School
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