Gordon Babcock
Naples,FL
Summary
I am a customer service professional with proven expertise at decision making, excelling in cash register operations and enhancing customer satisfaction. Recognized for reliability and attention to detail, I effectively resolved inquiries and trained new staff, fostering a collaborative environment that improved overall store efficiency throughout my career. I am committed to delivering exceptional service and product knowledge.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Publix
12.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced totals after each shift.
- Assisted customers with inquiries and resolved issues promptly to enhance satisfaction.
- Collaborated with team members to optimize store operations during peak hours.
- Trained new cashiers on operational procedures and customer service best practices.
- Provided product information and recommendations, improving overall customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Implemented store policies effectively, promoting a safe shopping environment for customers.
Education
No Degree -
Florida Virtual Schools
Naples, FLSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash register operation
- Product knowledge
Languages
English
Native or Bilingual
Timeline
Customer Service Cashier
Publix
12.2024 - Current
No Degree -
Florida Virtual Schools