Industrious Property Manager offering proven expertise in maintaining cost-effective, financially sound property operations. Successful at multitasking to handle everything from facility repairs and capital improvements to property tours and administrative leadership. Positive and diligent with top-level skills in customer service and conflict resolution. Bringing a solid blend of people skills combined with the ability to implement and enforce property rules and regulations, while continuing to maintain monthly income, expenses, and records.
Overview
16
16
years of professional experience
Work History
Food and Beverage Associate
Wellington National Golf Club
Wellington, FL
01.2022 - Current
Promoted team collaboration among all staff members through effective leadership practices that fostered a supportive work environment.
Addressed guest concerns promptly and professionally, ensuring high levels of member retention and satisfaction.
Enhanced team productivity by providing consistent training and development opportunities.
Supervised team members with focus on productivity, efficiency and enhancing member experience.
Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
Delegated tasks to staff members to ensure timely preparation of function spaces according to client specifications.
Supervised daily cash handling procedures for restaurant and banquet events, ensuring accuracy and minimizing discrepancies.
Property Manager
Clear Trail Real Estate Group
09.2019 - 11.2020
Monitor priorities and liaise between maintenance team and upper management, delegating tasks to complete on time.
Monitor progress of construction and maintenance projects and notify appropriate individuals of project updates, delays and schedule changes.
Supervise daily operations, including employee performance, preventive maintenance and safety.
Oversee monthly collections of over $75,000 in funds for two properties equaling 300+ units, monitoring timely receipt and reconciliation of rent collections in accordance with company and landlord statutes.
Determine project objectives, budgets and schedules by coordinating with clients and teammates and optimize plans to meet changing conditions.
Maintain operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Quality Control Lab Technician
Johnson & Johnson Vision Care
06.2017 - 09.2019
Constant communication with technicians and management regarding lab conditions and necessary repairs of calibrated equipment.
Testing of visual products to ensure they meet the Federal and Company guidelines for compliance.
Certified in multiple areas of proficiency in order to test product quality.
Staying up to date with compliance changes, updates to procedures, and release of new products so all tested products meet guidelines.
Strong data entry, LabWare, LIMS, Outlook, Excel.
Property Manager
Global Real Estate Group
06.2015 - 07.2017
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Monitored 25+ properties throughout various stages of construction and supervised the timely receipt and reconciliation of payments made to and from the company.
Maintained properties by organizing regular maintenance, major repairs, and capital improvement projects while working with contractors to cut costs and complete projects on time and to quality standards.
Increased effectiveness of bidding processes by carefully reviewing budgets and contractor proposals to prevent overspending and adhere to financial objectives and production schedules.
Closely collaborated with project members and senior leadership to identify and quickly address problems to ensure complex projects were completed on time and under-budget.
Leasing Agent
Solara Apartment Complex
01.2013 - 06.2015
Marketed property to local businesses through collateral, emails and phone calls.
Performed background checks on apartment applicants.
Escalated any major issues to property manager for immediate remediation.
Distributed and followed up on tenant renewal notices.
Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
Kept meticulous records of all correspondence between management and tenants.
Scheduled various contractors to complete needed work on vacant and occupied units.
Valet Manager
Omni Hotels & Resorts
05.2008 - 01.2013
Greeted arriving guests and assisted with luggage, sports equipment and pets.
Managed the daily operations of a busy valet service for optimal efficiency and customer satisfaction.
Explained important features and functions of guest rooms to travelers.
Responded immediately to any guest requests or concerns and promptly resolved issues.
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
Negotiated conflicts between employees to clarify misunderstood directions and resolve issues affecting performance.
Education
High School Diploma -
Edward H. White High School
Jacksonville, FL
Skills
Advanced problem solving
Project planning and development
Contract review and recommendations
Multi-site operations
Timeline management
Licenses
Florida Real Estate License 2016-2018
Community Association Manager - CAM61170 - 2024-Current