Gordon Deluse
Summary
Adept in organizational leadership and time management, I significantly enhanced efficiency and profitability at Ethereal Matter Co by streamlining operations and fostering key industry relationships. My background also includes roles at Kroger and the Post Office, where I applied decision-making and workplace safety skills to improve service and operational standards.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Chief Executive Officer
Ethereal Matter Co
03.2018 - Current
- Established foundational processes for business operations.
- Streamlined operations for improved efficiency, reducing overall costs and increasing profitability.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
ClickList Clerk
Kroger
03.2022 - 04.2024
- Promoted a positive shopping experience, addressing customer inquiries promptly and professionally.
- Assisted in reducing waste within the department by closely monitoring product expiration dates and rotating stock accordingly.
- Contributed to increased profitability by monitoring sales trends and making recommendations for stocking popular items on shelves.
- Pulled items from shelves based on number, size, color, quantity and quality requirements.
Post Office Mail Clerk
Post Office
03.2017 - 05.2019
- Collaborated effectively with fellow team members to sustain high levels of productivity during peak hours or staff shortages.
- Upheld strict adherence to USPS regulations in all aspects of mail handling and processing procedures.
- Prioritized urgent or time-sensitive deliveries without compromising overall efficiency or accuracy across regular tasks.
- Worked fast to complete tasks and meet daily deadlines.
On Site Service Specialist
Ricoh USA
05.2005 - 03.2017
- Streamlined service processes for improved client experience and reduced downtime.
- Contributed to positive word-of-mouth referrals from satisfied customers by consistently providing top-notch service experiences.
- Delivered exceptional customer service by prioritizing emergency issues and developing and employing workarounds to solve problems expeditiously.
- Identified potential sales opportunities while servicing existing accounts, leading to increased revenue growth for the company.
Team Member
Target
03.2005 - 10.2013
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Master of Arts - Theology
Catholic International University
Charles Town, WV12-2024
Bachelor of Arts - Biblical Studies
Catholic Distance University
Charles Town, WV10-2021
Associate of Arts - Biblical Studies
Catholic Distance University
Charles Town, WV07-2020
Locksmithing
Ashworth College
Norcross, GA04-2017
High School Diploma -
Santluces High School
Lake Worth, FLSkills
- Organizational leadership
- Time management
- Decision-making
- Workplace safety
- Process improvements
- Budget planning
- Revenue growth
- Innovative and visionary
Accomplishments
Grammy Awards Attendee 2X
Ricoh 4X Employee of the Month
Ricoh 3X Employee of the Month for the Area
Languages
English
Native or Bilingual
Greek
Limited Working
Latin
Limited Working
Certification
OSHA 30-Hour
Master Certification in Excel, Word, Powerpoint, and Outlook
Underground Railroad Child Abduction Prevention
Safe Parish Child Protection
Affiliations
- The Recording Academy Voting Member
- Member of B.M.I.
- Member of R.I.A.A.
- Knight of Columbus
- Religious Education/St. Michael Volunteer
Timeline
ClickList Clerk
Kroger
03.2022 - 04.2024
Chief Executive Officer
Ethereal Matter Co
03.2018 - Current
Post Office Mail Clerk
Post Office
03.2017 - 05.2019
On Site Service Specialist
Ricoh USA
05.2005 - 03.2017
Team Member
Target
03.2005 - 10.2013
Master of Arts - Theology
Catholic International University
Bachelor of Arts - Biblical Studies
Catholic Distance University
Associate of Arts - Biblical Studies
Catholic Distance University
Locksmithing
Ashworth College
High School Diploma -
Santluces High School
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