Gordon Franz
Camillus,NY
Summary
Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Customer-oriented driver offers several years of experience in environment. Successful at route planning and navigation to complete smooth, on-time deliveries. Dependable professional committed to customer service and upholding safety standards.
Overview
35
35
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Driver
West Genesee CSD
Camillus, New York
09.2018 - Current
- Collaborated with staff to develop efficient transportation schedules.
- Delivered goods and services to customers on time and in excellent condition.
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Secured merchandise, avoiding damage during transportation.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Picked up clients from specific locations to transport and drop off at destinations.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Assisted with loading and unloading freight when necessary.
- Drove trucks to and from job sites to deliver supplies.
- Achieved consistently high customer scores due to exceptional service.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Saved fuel by leveraging GPS to identify faster routes.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Reported any incidents involving the truck or its cargo to management immediately.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Managed time efficiently when making multiple stops along designated routes.
- Assisted passengers with loading and unloading their luggage.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Managed time effectively to meet tight delivery deadlines.
- Coordinated with warehouse staff for efficient cargo loading and unloading.
- Assisted in loading and unloading vehicles to ensure safe transport of goods.
- Logged deliveries, drop-off times and special conditions in company system.
- Collected payments for goods delivered or unloaded.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Kept accurate records of deliveries and customer signatures.
- Utilized GPS and maps for efficient route planning.
- Completed necessary paperwork and documentation for deliveries.
- Operated a variety of vehicles safely in diverse weather conditions.
- Followed routes assigned by dispatchers to meet delivery objectives.
- Managed fuel consumption and expenses for vehicle operations.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Adapted to changing routes or schedules as required by the employer.
- Maintained detailed records of trips, including pick-up and drop-off times, mileage and fares collected.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Maintained confidentiality of sensitive materials during transport.
- Maintained delivery schedules without compromising safety.
Property Manager
Champion Homes LLC
Elbridge, New York
01.1999 - 07.2018
Driver/ Trainer
Ryder Dedicated Logistics
Liverpool, NY
11.1990 - 08.1996
- Developed and delivered training programs for new drivers on safety protocols.
- Assessed driver performance and provided constructive feedback for improvement.
- Ensured compliance with federal and state transportation regulations during training sessions.
- Educated drivers on defensive driving techniques, such as how to handle hazardous conditions or emergency situations while behind the wheel.
- Provided guidance to inexperienced drivers on topics like route planning, fuel efficiency, customer service etiquette.
- Instructed drivers on proper procedures for operating trucks, including shifting gears and backing up trailers.
- Delivered lectures on topics like distracted driving awareness or winter weather driving tips.
- Organized and submitted company forms and regulatory documents.
- Led students through parallel parking and other parking configurations in parking lot without other traffic.
- Scheduled regular meetings with department heads to discuss any changes in policy or procedure related to driver training.
- Updated and managed training classes and materials.
- Presented to students necessary documentation on driving practices, laws and safety to allow study and preparation outside of class.
- Taught practical, safe driving practices in classroom and via videos before having students drive.
- Coached students through use of operational controls such as foot pedals and turn signals while in stationary vehicle.
- Explained and showed video images to teach emergency driving techniques, driving in ice and snow and avoiding collisions.
- Introduced new driver trainees to automobile fundamentals and basic electromechanical operation of vehicle.
- Enforced safety policies among employees by issuing warnings or suspending those who violated them.
- Reviewed video footage from dash cameras to assess driver behavior in real life scenarios.
- Conveyed importance of company standards and regulations.
- Developed and implemented driver training programs to meet company standards.
- Instructed trainees of various ages to operate motor vehicle safely and obtain driver's license.
- Trained high-functioning students with disabilities to drive and obtain state licensure.
- Communicated with parents regarding progress of underage minors, assuring parents students could proceed with final driving test.
- Gave constructive feedback to students to improve learning and progress against course objectives.
- Offered flexible work schedule to meet needs of students.
- Maintained student records detailing progress, attendance and program requirements.
- Applied variety of instructional resources to meet needs of students with varying backgrounds and learning styles.
- Planned in-class activities, discussions and lectures to increase student comprehension and participation.
- Promoted safe and clean classroom environment conducive to individualized and small group needs.
- Conducted on-the-job training classes and demonstrated principles, techniques, procedures and methods of diverse subjects.
- Collaborated with other educators to address deficiencies in program offerings.
- Maintained school-wide culture of respect and actively used positive behavioral interventions and supports (PBIS) disciplinary methods.
- Administered standardized tests to assess progress and evaluate need for improving course materials.
- Created appropriate learning environments for students.
- Documented and reported on student grades in compliance with school policies.
- Collaborated with other subject and grade-level teachers to build complementary educational frameworks for students.
- Prepared course objectives to follow school's curriculum standards established by school and state.
- Helped students make optimal choices on courses to complete degrees and prepare for careers.
- Cultivated collaborative and innovative learning environment to meet each student's unique educational needs.
- Planned and conducted activities for balanced program of instruction, demonstration and work time, providing students with opportunities to observe, question, and investigate.
- Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.
- Promoted advancement of professional skills for securing certification, employment, leadership development and financial literacy.
- Supervised advanced student work from both independent and group projects.
- Crafted lesson plans to meet diverse learning modalities and ensure inclusive learning environment.
- Analyzed data from accident reports to identify areas for improvement in driver education programs.
- Evaluated trainee performance at the end of courses using written tests or practical examinations.
- Facilitated ongoing training workshops to reinforce safe driving techniques among staff.
- Conducted orientation sessions to familiarize new drivers with company policies and procedures.
Education
Associate of Applied Science - Law
Onondaga Community College
Syracuse , NY 08.1976 - 02.1978
Skills
- Vehicle inspection
- Route optimization
- Safety compliance
- GPS navigation
- Conflict resolution
- Team collaboration
- Detailed record keeping
- Emergency preparedness
- Adaptable scheduling
- Passenger assistance
- Appointment scheduling
- Shipping and packaging
- Flexible schedule
- Business management
- Maintenance and repair
- Route planning
- Equipment monitoring
- Vehicle inspections
- Account penetration
- Order picking and processing
- Passenger support
- Revenue generation
- GPS and route planning
- Staff development
- Strategic planning
- Passenger transportation
- Fuel efficiency
- Schedule management
Certification
- CDLB/air brakes, tanker , passenger,
- 25 years as a Volunteer Firefighter
Accomplishments
- Several customer satisfaction certificates
Timeline
Driver
West Genesee CSD
09.2018 - Current
Property Manager
Champion Homes LLC
01.1999 - 07.2018
Driver/ Trainer
Ryder Dedicated Logistics
11.1990 - 08.1996
Associate of Applied Science - Law
Onondaga Community College
08.1976 - 02.1978