Summary
Overview
Work History
Education
Skills
Honorsandawards
Certificationsandaccreditations
Professional Development
Certification
Timeline
Generic

GORDON JORDAN

Cayce,SC

Summary

Dynamic and seasoned Multi-site Property Manager with a robust background in residential property operations, financial management, and customer service excellence. Seeking to leverage extensive experience in property management and a strong business administration foundation to drive operational performance and financial success for a growing company.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Project Manager

Asset Living
11.2023 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.

Multi-site Property Manager

First Communities Inc.
09.2016 - Current
  • Spearheaded the development and management of operational budgets for multiple properties, ensuring alignment with financial goals and performance metrics. - Successfully reduced delinquency rates to 2% within the first tree months and maintained an average resident retention rate of 70%. - Conducted comprehensive property inspections to uphold company and owner standards, initiating requests for capital improvements as necessary. - Implemented quarterly social media campaigns and direct sales marketing strategies to enhance market presence and drive occupancy growth. - Managed a diverse team of community managers, overseeing hiring, training, and performance management in accordance with company values and practices. - Facilitated effective communication and reporting to clients/owners, addressing concerns with urgency, and fostering client satisfaction and retention.
  • Maximized occupancy rates by implementing strategic marketing plans and conducting thorough market analysis.
  • Addressed tenant concerns promptly by leveraging strong problem-solving skills and providing exceptional customer service throughout their residency experience.

U.S. Army

United States Army Reserves
04.2005 - Current
  • Managed and motivated a platoon of 40 military personnel in high-stress environments, ensuring mission success and high morale. - Conducted detailed mission planning and coordination, overseeing 25-35 missions per day with a focus on security and efficiency. - Maintained rigorous inventory control and provided clear communication of high-level tasks and information to headquarters.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Assistant Property Manager

Monument Real Estate LLC
12.2013 - 09.2016
  • Led leasing operations across three luxury apartment communities, increasing occupancy by 8% within the first 90 days and sustaining over 96% occupancy. - Executed strategic outside marketing initiatives, contributing to a 30% increase in resident retention during the initial 90 days on-site. - Collaborated with property management teams to analyze market data, identify trends, and develop action plans to optimize financial and operational performance.

Education

Bachelor of Arts in Business Administration -

University of South Carolina
12.2015

Skills

  • Windows up to 10 Pro
  • Project Management
  • Client Relations
  • Staff Management
  • Advanced problem solving
  • Scope Management
  • Budget Control

Honorsandawards

  • 2x Army Commendation Medal Recipient
  • 2x Army Good Conduct Medal Recipient
  • National Defense Service Medal
  • Global War on Terrorism Service Medal
  • 3x Iraq Campaign Medal with Campaign Star Recipient
  • Army Service Ribbon
  • 3x Overseas Service Ribbon Recipient
  • Expert Marksmanship Badge

Certificationsandaccreditations

Licensed Property Manager, SC

Professional Development

  • Actively keeping abreast of industry changes and advancements through continuous learning and professional development.
  • Engaged in internal and external training classes to enhance expertise in property management operations and technology.

Certification

Real Estate License- SC

Timeline

Project Manager

Asset Living
11.2023 - Current

Multi-site Property Manager

First Communities Inc.
09.2016 - Current

Assistant Property Manager

Monument Real Estate LLC
12.2013 - 09.2016

U.S. Army

United States Army Reserves
04.2005 - Current

Bachelor of Arts in Business Administration -

University of South Carolina

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GORDON JORDAN