Summary
Overview
Work History
Education
Skills
Certification
Insurance License
Timeline
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Gordon Lattimore

Topeka,KS

Summary

Alumni and Legacy from Washburn University. Authorized to work in the US for any employer. Licensed insurance agent with a Property and Casualty License and Life and Health License

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sales Advisor

Best Buy
08.2024 - Current
  • Worked front-end and on the sales floor.
  • Sold computers, Televisions, and Appliances
  • Work with customers with membership, geek squad protection plans and the best buy credit card.
  • Did trainings with vendors from Sony, Whirlpool, and Samsung.
  • Sold mobile phones that were unlock and from AT&T and Verizon.
  • Did online orders and did shipping and pick-ups.
  • Worked with customers with returns, price matches, and adjustments.

Protege program

Farmer's Insurance
03.2024 - Current
  • Got my Property and casualty to enter in the protege program
  • Studied in Eric Finch office to get my life insurance license
  • Training in property and casualty
  • Was in their offices from 8:45 am to 3:00 pm
  • Got an introduction to insurance.
  • Got my life insurance license under the ptotege program.
  • It was commission only.
  • Studied on cold calling.
  • Was paid hourly to study on my life insurance in Eric Finch's office.
  • Gain exposure how property and casualty and life and health insurance works.
  • Council with Eric Finch and others.
  • Worked with Farmer's Insurance and it's district office in Topeka, KS.
  • Was learning how to sell property and casualty and life and health.

Sales Associate

Aaron's
02.2024 - Current
  • Sold electronics, furnitures, and appliances.
  • Did telemarketing calls.
  • Shoe customers the electronics, TVs, funitures and bed sets.
  • Unload stuff off trucks
  • Set up tables, bed, and funitures.
  • Sold brands GE, LG, Samsung, and Elements, plus funitures brands like Ashley.
  • Checked customers calls and did outgoing calls for deliveries.

Retail Sales Consultant

Prime Communications
01.2023 - Current
  • Worked in the SW Topeka Blvd location and North Store location.
  • Work with customers and sold postpaid, prepaid, internet, accessories, Direct TV for AT&T
  • Did new lines, upgrades, added new lines for customers.
  • Help and greeted customers.
  • Helping customers with their wireless bill and cable bill
  • Opening and closed the store.
  • Received inventory and put them in stock.
  • Trained in the latest brands of smartphones like Apple, Samsung, Motorola, and Google.
  • Gave demonstration of products within the store.
  • Worked with Samsung Vendors, Google vendors, and AT&T vendors.
  • Helped with first responders and other business with AT&T services.
  • Drove sales to meet monthly goals
  • Maintained inventory on sales floor
  • Managed price markdowns
  • Operated cash register
  • Oversaw general operations of Authorized Retailer
  • Helping customers with their wireless bill and cable bill
  • Opening and closed the store.
  • Received inventory and put them in stock.

Wireless Sales Associate

MARKETSOURCE TRACFONE
07.2019 - Current
  • Work inside Walmart and sold Tracfone, such as Straight Talk, Total by Verizon, Walmart Family Mobile, Tracfone, Simple Mobile, and Verizon prepaid.
  • Sold, help activate, troubleshoot, and ported smartphones in Walmart.
  • Made table events in store for promotions especially for Motorola, Blu, Nokia, LG, Samsung, and Apple.
  • Worked with vendors, Walmart associates and management to promote Tracfone brands and smartphones
  • Made AP announcements.
  • Have been the top seller in the KC Market for 4 years, made 1st place within the entire KC market.
  • Trained new associates and gave advice and assistance to them.
  • Handed out flyers and gave out promotions for customers.
  • Won contests from Motorola and Samsung.
  • Received latest training on new devices from Motorola, Samsung, Nokia, and Apple.
  • Utilizes training apps such as Motorola Insiders and Samsung Elite.
  • Sold under Verizon since Verizon acquired Tracfone.
  • Managed price markdowns
  • Trained and on-boarded new employees
  • Oversaw general operations of Retail Store

Wireless Specialist

T-ROC
08.2018 - Current
  • Worked 37th Street, Wanamaker and North Topeka Wal-Mart stores
  • Build trusting customer service relationships with individual looking wireless phone solutions
  • Know about the phone carriers such as post-paid and pre-paid such as AT&T, Verizon, and Sprint
  • Demonstrate considerable knowledge of multiple types of mobile phones including: flip phones and smart phones such as Androids and iPhones
  • Consistently meet sales goals
  • Knowledgeable with common issues that each of phones had
  • Familiar with all cell phone service careers services plans and costs
  • Excellent customer service and communication
  • Knowledgeable of features, design and performance on most phone manufactures currently on the market
  • Provide guidance in all areas of electronics including but not limited to: video gaming systems, televisions, computer accessories, radios, dvds, cd, etc.
  • Worked with AT&T, Verizon, and Sprint Vendors, as well as Samsung Vendors.

Sales Associate

MENARDS
01.2013 - Current
  • Greeted customers and ascertain what each customer wants or needs.
  • Described merchandise and explain use, operation, and care of merchandise to customers.
  • Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
  • Computed sales prices, total purchases and receive and process cash or credit payment.
  • Answered questions regarding the store and its merchandise.
  • Opened and closed cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Exchanged merchandise for customers and accept returns.
  • Inventoried stock and requisition new stock.
  • Watched for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Demonstrated use or operation of merchandise.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Sales Associate

WAL-MART
04.2010 - Current
  • Greeted customers and ascertain what each customer wants or needs.
  • Described merchandise and explain use, operation, and care of merchandise to customers.
  • Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
  • Computed sales prices, total purchases and receive and process cash or credit payment.
  • Answered questions regarding the store and its merchandise.
  • Inventoried stock and requisition new stock.
  • Watched for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Prepared merchandise for purchase or rental.
  • Opened and closed cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Bagged or packaged purchases, and wrap gifts.
  • Helped customers try on or fit merchandise.

Education

Bachelor of Business Administration - Marketing

WASHBURN UNIVERSITY
Topeka
08.2018

Skills

  • SEO
  • Content Development
  • Analysis skills
  • Communication skills
  • Digital Marketing
  • Social media marketing
  • Presentation Skills (10 years)
  • Retail math
  • 5G (3 years)
  • Stocking
  • Events management
  • Branding
  • Google Ads
  • Blogging
  • Continuous improvement
  • Store management
  • Retail sales (10 years)
  • Customer service
  • Customer service (10 years)
  • Negotiation
  • Google AdWords
  • Analytics
  • Customer acquisition
  • Business development
  • CRM Software
  • Social Media Management
  • E-commerce
  • CRM software
  • Sales management
  • Cash register
  • Content creation
  • Market research
  • Merchandising
  • Salesforce (Less than 1 year)
  • Public relations
  • Cash handling
  • B2B sales
  • Product demos
  • Content management
  • POS
  • Content marketing
  • Account Management
  • Merchandising (10 years)
  • Microsoft Excel (10 years)
  • Microsoft Word (10 years)
  • UI
  • Digital marketing
  • Google Analytics
  • Salesforce
  • Hospitality
  • Supervising experience
  • Account management
  • MARKETING
  • Marketing management
  • Web design
  • Business Development
  • Recruiting
  • Event Planning
  • User Interface (UI)
  • Succession planning
  • Marketing
  • Phone etiquette
  • Events Management
  • Payroll
  • Research
  • E-Commerce
  • Presentation skills
  • Content development
  • Email marketing
  • Basic math
  • Email Marketing
  • Telecommunication
  • Web Design
  • Sales (10 years)
  • Budgeting
  • Microsoft Office (10 years)
  • Leadership
  • Search Engine Optimization (SEO)
  • Social media management
  • 5G
  • Retail sales
  • Telecommunication (5 years)

Certification

Property and Casualty and Life and Health insurance license.

Insurance License

Both Property and Casualty and Life and Health License

Timeline

Sales Advisor

Best Buy
08.2024 - Current

Protege program

Farmer's Insurance
03.2024 - Current

Sales Associate

Aaron's
02.2024 - Current

Retail Sales Consultant

Prime Communications
01.2023 - Current

Wireless Sales Associate

MARKETSOURCE TRACFONE
07.2019 - Current

Wireless Specialist

T-ROC
08.2018 - Current

Sales Associate

MENARDS
01.2013 - Current

Sales Associate

WAL-MART
04.2010 - Current

Bachelor of Business Administration - Marketing

WASHBURN UNIVERSITY
Gordon Lattimore