Gordon Lattimore
Topeka,KS
Summary
Alumni and Legacy from Washburn University. Authorized to work in the US for any employer. Licensed insurance agent with a Property and Casualty License and Life and Health License
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Advisor
Best Buy
Topeka
08.2024 - Current
- Worked front-end and on the sales floor.
- Sold computers, Televisions, and Appliances
- Work with customers with membership, geek squad protection plans and the best buy credit card.
- Did trainings with vendors from Sony, Whirlpool, and Samsung.
- Sold mobile phones that were unlock and from AT&T and Verizon.
- Did online orders and did shipping and pick-ups.
- Worked with customers with returns, price matches, and adjustments.
Protege program
Farmer's Insurance
Topeka
03.2024 - Current
- Got my Property and casualty to enter in the protege program
- Studied in Eric Finch office to get my life insurance license
- Training in property and casualty
- Was in their offices from 8:45 am to 3:00 pm
- Got an introduction to insurance.
- Got my life insurance license under the ptotege program.
- It was commission only.
- Studied on cold calling.
- Was paid hourly to study on my life insurance in Eric Finch's office.
- Gain exposure how property and casualty and life and health insurance works.
- Council with Eric Finch and others.
- Worked with Farmer's Insurance and it's district office in Topeka, KS.
- Was learning how to sell property and casualty and life and health.
Sales Associate
Aaron's
Topeka
02.2024 - Current
- Sold electronics, furnitures, and appliances.
- Did telemarketing calls.
- Shoe customers the electronics, TVs, funitures and bed sets.
- Unload stuff off trucks
- Set up tables, bed, and funitures.
- Sold brands GE, LG, Samsung, and Elements, plus funitures brands like Ashley.
- Checked customers calls and did outgoing calls for deliveries.
Retail Sales Consultant
Prime Communications
Topeka
01.2023 - Current
- Worked in the SW Topeka Blvd location and North Store location.
- Work with customers and sold postpaid, prepaid, internet, accessories, Direct TV for AT&T
- Did new lines, upgrades, added new lines for customers.
- Help and greeted customers.
- Helping customers with their wireless bill and cable bill
- Opening and closed the store.
- Received inventory and put them in stock.
- Trained in the latest brands of smartphones like Apple, Samsung, Motorola, and Google.
- Gave demonstration of products within the store.
- Worked with Samsung Vendors, Google vendors, and AT&T vendors.
- Helped with first responders and other business with AT&T services.
- Drove sales to meet monthly goals
- Maintained inventory on sales floor
- Managed price markdowns
- Operated cash register
- Oversaw general operations of Authorized Retailer
- Helping customers with their wireless bill and cable bill
- Opening and closed the store.
- Received inventory and put them in stock.
Wireless Sales Associate
MARKETSOURCE TRACFONE
Topeka
07.2019 - Current
- Work inside Walmart and sold Tracfone, such as Straight Talk, Total by Verizon, Walmart Family Mobile, Tracfone, Simple Mobile, and Verizon prepaid.
- Sold, help activate, troubleshoot, and ported smartphones in Walmart.
- Made table events in store for promotions especially for Motorola, Blu, Nokia, LG, Samsung, and Apple.
- Worked with vendors, Walmart associates and management to promote Tracfone brands and smartphones
- Made AP announcements.
- Have been the top seller in the KC Market for 4 years, made 1st place within the entire KC market.
- Trained new associates and gave advice and assistance to them.
- Handed out flyers and gave out promotions for customers.
- Won contests from Motorola and Samsung.
- Received latest training on new devices from Motorola, Samsung, Nokia, and Apple.
- Utilizes training apps such as Motorola Insiders and Samsung Elite.
- Sold under Verizon since Verizon acquired Tracfone.
- Managed price markdowns
- Trained and on-boarded new employees
- Oversaw general operations of Retail Store
Wireless Specialist
T-ROC
Topeka
08.2018 - Current
- Worked 37th Street, Wanamaker and North Topeka Wal-Mart stores
- Build trusting customer service relationships with individual looking wireless phone solutions
- Know about the phone carriers such as post-paid and pre-paid such as AT&T, Verizon, and Sprint
- Demonstrate considerable knowledge of multiple types of mobile phones including: flip phones and smart phones such as Androids and iPhones
- Consistently meet sales goals
- Knowledgeable with common issues that each of phones had
- Familiar with all cell phone service careers services plans and costs
- Excellent customer service and communication
- Knowledgeable of features, design and performance on most phone manufactures currently on the market
- Provide guidance in all areas of electronics including but not limited to: video gaming systems, televisions, computer accessories, radios, dvds, cd, etc.
- Worked with AT&T, Verizon, and Sprint Vendors, as well as Samsung Vendors.
Sales Associate
MENARDS
Topeka
01.2013 - Current
- Greeted customers and ascertain what each customer wants or needs.
- Described merchandise and explain use, operation, and care of merchandise to customers.
- Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
- Computed sales prices, total purchases and receive and process cash or credit payment.
- Answered questions regarding the store and its merchandise.
- Opened and closed cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Exchanged merchandise for customers and accept returns.
- Inventoried stock and requisition new stock.
- Watched for and recognize security risks and thefts, and know how to prevent or handle these situations.
- Demonstrated use or operation of merchandise.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Sales Associate
WAL-MART
Topeka
04.2010 - Current
- Greeted customers and ascertain what each customer wants or needs.
- Described merchandise and explain use, operation, and care of merchandise to customers.
- Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
- Computed sales prices, total purchases and receive and process cash or credit payment.
- Answered questions regarding the store and its merchandise.
- Inventoried stock and requisition new stock.
- Watched for and recognize security risks and thefts, and know how to prevent or handle these situations.
- Prepared merchandise for purchase or rental.
- Opened and closed cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Bagged or packaged purchases, and wrap gifts.
- Helped customers try on or fit merchandise.
Education
Bachelor of Business Administration - Marketing
WASHBURN UNIVERSITY
Topeka08.2018
Skills
- SEO
- Content Development
- Analysis skills
- Communication skills
- Digital Marketing
- Social media marketing
- Presentation Skills (10 years)
- Retail math
- 5G (3 years)
- Stocking
- Events management
- Branding
- Google Ads
- Blogging
- Continuous improvement
- Store management
- Retail sales (10 years)
- Customer service
- Customer service (10 years)
- Negotiation
- Google AdWords
- Analytics
- Customer acquisition
- Business development
- CRM Software
- Social Media Management
- E-commerce
- CRM software
- Sales management
- Cash register
- Content creation
- Market research
- Merchandising
- Salesforce (Less than 1 year)
- Public relations
- Cash handling
- B2B sales
- Product demos
- Content management
- POS
- Content marketing
- Account Management
- Merchandising (10 years)
- Microsoft Excel (10 years)
- Microsoft Word (10 years)
- UI
- Digital marketing
- Google Analytics
- Salesforce
- Hospitality
- Supervising experience
- Account management
- MARKETING
- Marketing management
- Web design
- Business Development
- Recruiting
- Event Planning
- User Interface (UI)
- Succession planning
- Marketing
- Phone etiquette
- Events Management
- Payroll
- Research
- E-Commerce
- Presentation skills
- Content development
- Email marketing
- Basic math
- Email Marketing
- Telecommunication
- Web Design
- Sales (10 years)
- Budgeting
- Microsoft Office (10 years)
- Leadership
- Search Engine Optimization (SEO)
- Social media management
- 5G
- Retail sales
- Telecommunication (5 years)
Certification
Property and Casualty and Life and Health insurance license.
Insurance License
Both Property and Casualty and Life and Health License
Timeline
Sales Advisor
Best Buy
08.2024 - Current
Protege program
Farmer's Insurance
03.2024 - Current
Sales Associate
Aaron's
02.2024 - Current
Retail Sales Consultant
Prime Communications
01.2023 - Current
Wireless Sales Associate
MARKETSOURCE TRACFONE
07.2019 - Current
Wireless Specialist
T-ROC
08.2018 - Current
Sales Associate
MENARDS
01.2013 - Current
Sales Associate
WAL-MART
04.2010 - Current
Bachelor of Business Administration - Marketing
WASHBURN UNIVERSITY