Summary
Overview
Work History
Education
Skills
Timeline
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Gordon Reason

Gordon Reason

Lancaster,PA

Summary

Dynamic, team-oriented professional with over 10 years of experience in delivering exceptional customer service while collaborating effectively with diverse teams. Proven ability to meet daily deadlines and manage multiple tasks efficiently, ensuring high-quality outcomes in fast-paced environments. Committed to fostering positive relationships and enhancing customer satisfaction through proactive communication and problem-solving skills. A strong work ethic and dedication to continuous improvement drive success in every project.

Overview

22
22
years of professional experience

Work History

Program Manager

Teen Haven
02.2021 - 10.2025

Developed and implemented programs and curriculum for students in our district.


Coordinated and created recreational and educational activities that served students from elementary to high school.


Participated in mandatory trainings for professional development that included;

CPR training, Anti Harassment, First Aide,

Mental Health in youth and Safe Serve food handling.


Mentored junior staff in best practices for program execution. Established relationships with parents and guardians of students.


Engaged in regular staff meetings and company culture and strategic planning operation.

Document Specialist

Lancaster Regional Hospital
11.2011 - 04.2018
  • Maintained project quality control by eliminating downtime to maximize revenue.
  • Filed medical records both manually and digitally.
  • Light stock work of boxes and materials.

Security Guard

Allied Barton Security
05.2007 - 04.2011
  • Checked and secured building entrances.
  • Monitored loading dock and recorded all activity in a daily officer report.
  • Called and coordinated with police, fire and EMT services.
  • Monitored access control systems, including CCTV systems.
  • Patrolled buildings, facilities and perimeter areas to prevent damage to property.
  • Communicated with supervisors regarding any issues that occurred while on duty.
  • Patrolled the premises regularly to ensure safety of employees and visitors.

Maintenance Worker

Tanger Outlets
04.2004 - 05.2007
  • Carefully followed the supervisor's written and verbal instructions in regards to each day's duties and assignments.
  • Cleaned building floors, gathered and emptied trash receptacles and re-stocked storage areas.
  • Ensured that trash cans were emptied and all refuse was disposed of properly at the end of each shift.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Replaced bulbs in light fixtures and regularly checked the smoke and carbon monoxide detectors to make sure they were working properly.
  • Painted building structures.

Education

High School Diploma - Law Enforcement

JP McCaskey High School
Lancaster, PA, USA
2003

Skills

  • Document management
  • Adaptable learner
  • Strong verbal communication
  • Strong organizational skills
  • Supportive educational process

Timeline

Program Manager

Teen Haven
02.2021 - 10.2025

Document Specialist

Lancaster Regional Hospital
11.2011 - 04.2018

Security Guard

Allied Barton Security
05.2007 - 04.2011

Maintenance Worker

Tanger Outlets
04.2004 - 05.2007

High School Diploma - Law Enforcement

JP McCaskey High School
Gordon Reason