Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Gordon Titus

Brigham City

Summary

Experienced construction technology leader with 20 years of expertise bridging the gap between field operations and innovative digital solutions. Currently serving as the Director of Solutions Engineering at BusyBusy, I specialize in driving scalable onboarding, technical integration, and customer success strategies that support rapid growth and long-term client satisfaction.

My journey spans two construction tech startups—from early pre-seed involvement to building out onboarding and integration frameworks that scaled with demand. I bring deep knowledge of both construction fieldwork and SaaS operations, drawing from a background in light commercial, multi-family residential, and heavy civil construction, supported by a Bachelor’s degree in Construction Management.

I’m passionate about using data, automation, and process improvement to streamline operations and deliver real-world impact. Whether leading cross-functional teams, refining onboarding pipelines, or collaborating on product development, I focus on delivering high-value, user-centered solutions that align with evolving industry needs.

Overview

27
27
years of professional experience

Work History

Director of Solutions Engineering

AlignOps
Denver
04.2025 - Current
  • Engineered customer-centric data flow designs to advance product alignment.
  • Bridged communication gaps between Sales and onboarding departments for efficient processes.
  • Partnered with sales teams to drive closure on opportunities through technical integration guidance.
  • Led Solutions Engineers across four products within the AlignOps ecosystem effectively.
  • Crafted sales enablement content focused on integrating data flows into ERP and payroll systems.

Onboarding and Integrations Manager

BusyBusy (Acquired by AlignOps)
St. George
03.2018 - 04.2024
  • Managed teams responsible for onboarding and integrating clients.
  • Developed and implemented a Salesforce onboarding process, now used by a half dozen onboarding specialists to onboard 200-300 new clients per month.
  • Onboarded over 1,000 clients, improving process efficiency.
  • Facilitated integrations of nearly 1,000 clients across 40+ accounting and payroll systems.
  • Applied construction technology insights to refine sales and onboarding strategies.
  • Provided daily technical support to the sales team, improving workflow and client interactions.

Owner

New Millennium Construction
Brigham City
03.2016 - 12.2018
  • Historic Home Remodel (Ogden, UT): Led a full interior renovation of a 70+ year-old home, including structural updates, electrical and plumbing upgrades, and modern finish work, while preserving original architectural features.
  • Complete Renovation of a Century-Old Residence (Logan, UT): Managed a full-gut remodel of a 100+ year-old home, addressing outdated systems, structural reinforcement, and period-accurate restoration.
  • Basement Finishing Project (Logan, UT): Designed and completed a full basement conversion, adding livable space, including bedrooms, a bathroom, and a recreation area.
  • Residential Home Addition (Honeyville, UT): Planned and built a home expansion to accommodate a growing family, framing, utility extension, and integration with the existing structure.

Account Executive

busybusy
St. George
08.2017 - 03.2018
  • Built strong relationships with new clients, guiding them through the sales cycle, and ensuring a smooth transition into active users.
  • Collaborated with clients to customize software features to better suit field operations, and contributed practical solutions, such as adapting the platform to track accurate job costing.
  • Applied in-depth knowledge of construction processes and field operations to support the development of more effective sales and onboarding strategies.
  • Partnered with product and support teams to relay customer feedback, helping to shape product improvements and client success initiatives.

Account Executive

Fieldlens, Inc.
New York
01.2011 - 01.2016
  • Contributed to major construction technology deployments on high-profile projects, including 3 World Trade Center, Atlantic Yards (Brooklyn, NY), and the San Francisco Department of Public Safety Headquarters.
  • Played a significant role in the early conceptualization and development of the FieldLens app, helping to shape key product features based on real-world field needs.
  • Designed and executed a comprehensive customer success journey that empowered thousands of users to adopt and master the platform.
  • Acquired and nurtured a large client base through relationship-driven, consultative sales strategies.
  • Successfully onboarded and managed accounts for hundreds of companies and construction projects, serving as a trusted advisor throughout the customer lifecycle.
  • Delivered product demos and training, both in-person and via Zoom.

Project Engineer/Assistant Project Manager

Kier Construction Corporation
Ogden
01.2007 - 01.2011
  • Oversaw documentation flow across many successful projects, ensuring accuracy and consistency from preconstruction through closeout.
  • Developed and implemented a more efficient change order management process, improving turnaround time and communication.
  • Introduced a web-based document management system and subcontractor portal, enhancing the accuracy and accessibility of project documentation.
  • Created and maintained cost-loaded project schedules to support forecasting, resource planning, and schedule adherence.
  • Actively coordinated RFIs, submittals, and closeout processes, contributing to streamlined project delivery and client satisfaction.

Summer Intern

Staker Parson Companies
Salt Lake City
06.2006 - 08.2006
  • Developed a system to track and analyze labor, equipment and materials on the Legacy Highway project.

Carpenter

Buxton Incorporated
Ogden
08.2005 - 11.2005
  • Residential framing and finish work.

Superintendent

Mid-Valley Construction Management
Logan
09.2003 - 09.2004
  • Single-family and multi-family projects.

Carpenter

Woodland Builders
Providence
05.2003 - 09.2003
  • Residential framing and finish work.

Senior Embassy Security Guard

United States Department of State
Moscow
05.2002 - 04.2003
  • Monitored and secured premises through regular patrols, supported local law enforcement when needed, coordinated with diplomatic staff, and assisted visitors with information and directions.

Carpenter

Associated Brigham Contractors
Brigham City
09.1998 - 01.1999
  • Industrial facility repairs, general construction labor.

Education

Bachelor of Science - Construction Management

Weber State University
Utah
01.2008

Skills

  • Sales and business development: consultative selling, pipeline management, sales enablement, and product demonstration
  • Accounting systems, including QuickBooks Online and Desktop, Foundation, Viewpoint Products, Computerease, Sage, Procore and many more
  • Customer success and account management: onboarding, relationship management, retention strategy, and customer support
  • Construction management: project oversight, estimating, procurement, scheduling, and field coordination
  • Scheduling and planning tools: Suretrak, MS Project, Smartsheet
  • CRM platforms: Salesforce, Insightly, Batchbook
  • Construction and estimating software: On-Screen Takeoff, Tekla Structures, BricsCAD, Sage Timberline
  • Technical and operational expertise: process improvement, systems integration, data flow design, and cross-functional collaboration
  • Leadership and problem-solving: team leadership, strategic thinking, and creative problem resolution

Affiliations

  • Lifelong learner with a passion for understanding how things work
  • Avid skier in winter and hands-on gardener in summer
  • Enthusiastic about music and its power to connect and inspire
  • Drawn to permaculture and sustainable, systems-based thinking
  • Enjoy creative problem-solving and exploring new tools and ideas

Languages

Russian
Limited

Timeline

Director of Solutions Engineering

AlignOps
04.2025 - Current

Onboarding and Integrations Manager

BusyBusy (Acquired by AlignOps)
03.2018 - 04.2024

Account Executive

busybusy
08.2017 - 03.2018

Owner

New Millennium Construction
03.2016 - 12.2018

Account Executive

Fieldlens, Inc.
01.2011 - 01.2016

Project Engineer/Assistant Project Manager

Kier Construction Corporation
01.2007 - 01.2011

Summer Intern

Staker Parson Companies
06.2006 - 08.2006

Carpenter

Buxton Incorporated
08.2005 - 11.2005

Superintendent

Mid-Valley Construction Management
09.2003 - 09.2004

Carpenter

Woodland Builders
05.2003 - 09.2003

Senior Embassy Security Guard

United States Department of State
05.2002 - 04.2003

Carpenter

Associated Brigham Contractors
09.1998 - 01.1999

Bachelor of Science - Construction Management

Weber State University

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Gordon Titus