Summary
Overview
Work History
Education
Skills
Timeline
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Gorete M. Burns

Morgan Hill,CA

Summary

I'm an administrative professional with over a decade of experience enhancing business operations and building teams.

Overview

25
25
years of professional experience

Work History

Café Manager

Bon Appetit Management Company, Microsoft
01.2014 - 01.2020
  • Managed over 200 employees across two operations.
  • Completed payroll for all employees within the designated time frame.
  • Assisted in HR issues regarding employee coaching and counseling.
  • Updated payroll records by entering any changes to employee information and benefits such as job title changes, exemptions and saving deductions
  • Demonstrate ability and temperament to work with sensitive information.
  • Resolved payroll discrepancies and answered any employee payroll queries.

Assistant Deli Manager

Safeway
01.2013 - 01.2014
  • Ensured compliance with company policies and procedures with respect to department operations, quality, safe food handling to ensure compliance state, federal and OSHA safety and sanitation regulations.
  • Tracked sales, managed inventory, and ordered merchandise to ensure freshness, meet customer demands and ensured profitability of the department.
  • Scheduled staff shifts and delegated work assignments, ensuring that staff worked safely and complied with local, state, and government weights, measures and labeling laws.
  • Oversaw and maintained merchandise presentation including freshness, cleanliness, organizing, stocking and removing.


Deli Clerk

Pescadero Country Store
01.2007 - 01.2013
  • Filled, maintained, and rotated products and displays.
  • Operated cash registers, meat and cheese slicers, oven, fryer, microwave, cutting tools, scale, and other Deli equipment.
  • Provided excellent customer service, made product recommendations, and answered questions.
  • Learned about new deli items and menu options quickly.

Owner

Self Employed
01.1995 - 01.2011
  • Completed administrative and clerical support by processing, verifying, and reconciling invoices, monitoring expenses, and keeping a record of it all for tax purposes.
  • Ensured the company received payments for goods and services, and recorded these transactions accordingly.
  • Maintained files of warranties, records, licenses, inspections, service agreements, and contracts for various pieces of equipment.
  • Maintained the inventory, storage, and distribution of equipment.
  • Ensured assigned facilities and equipment were ready for regular business and special events.

Education

Half Moon Bay High School
1986

Skills

  • Fluent in English, Spanish and Portuguese
  • Proficient in project management and completing multiple tasks in a timely manner within a short time constraint
  • Ability to think critically about problems and analyze information to find data-driven solutions
  • Proficient in Microsoft 365 and Google Suite
  • Respond to changing needs and pivot the direction of a team or organization when necessary

Timeline

Café Manager

Bon Appetit Management Company, Microsoft
01.2014 - 01.2020

Assistant Deli Manager

Safeway
01.2013 - 01.2014

Deli Clerk

Pescadero Country Store
01.2007 - 01.2013

Owner

Self Employed
01.1995 - 01.2011

Half Moon Bay High School
Gorete M. Burns