Goua Hang
Chattanooga,TN
Summary
A highly motivated employee and student, with a desire to take on new challenges, passionate about learning new skills, ambitious, and driven. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Handler
FedEx
Anchorage, AK
04.2024 - 09.2024
- Provides safe and efficient operation of equipment used for the movement of packages/documents/heavyweight, dangerous goods and ULDs.
- Assists in the buildup/breakdown of pallets containing heavyweight freight. Serves as liaison between the company and ULD repair vendor, as required. Performs other duties as assigned.
Teller
Wells Fargo
Anchorage, Alaska
08.2022 - 10.2023
- Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers.
- Complete operational activities while minimizing risks under established policies.
- Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization.
- Receive direction from managers and exercise judgment within defined policies and procedures.
- Escalate questions and issues to more experienced roles.
- Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions.
- Identify information and services to meet customer's financial needs.
Material Handler
Medline Industry
Anchorage, Alaska
02.2020 - 08.2022
- Catalogs, records, and organizes materials received at the warehouse; Arranges materials for order assembly.
- Fulfills worksheets or tickets for customers by reading production schedules, order forms, and requisitions.
- Locates and gathers products for movement and distribution to production workers, assembly lines, or shipping areas.
- Assembles, builds, wraps, sorts, and transports customer orders.
- Operates hand truck, cart, doilies, forklift, order-picker, and walkie to transport items.
- Maintain a clean and safe work area.
Forward Observer
United States Army
Fort Wainwright, Alaska
01.2013 - 06.2018
- Gather intelligence and enemy target locations to help the Army determine where and how to deploy artillery in mission-based situations.
- Set up and operate communications systems, encode and decode messages, assist in the preparation of fire support plans, coordinate and target, operate laser range finders and target devices, and determine the target’s location using computers or manual calculations.
- Spend time preparing fire support situation plans and maps, building status charts, capability overlays, clerical work, and target lists.
- Evaluated battle damage assessments following strikes against hostile forces to determine the effectiveness of the attack measures taken.
- Managed detailed records of all fire missions, target locations, and other pertinent information related to artillery engagements.
Education
Bachelor of Science - Psychology
Capella University
Minneapolis, MN12-2026
Skills
- Time management
- Attention to detail
- Problem-solving
- Team collaboration
- Communication skills
- Adaptability
- Professionalism
- Interpersonal skills
Accomplishments
- 2x Leadership and motivation Award JROTC
- 3x Army Achievement medals
Certification
- RBT 40 hours completion
- RBT certification
Timeline
Handler
FedEx
04.2024 - 09.2024
Teller
Wells Fargo
08.2022 - 10.2023
Material Handler
Medline Industry
02.2020 - 08.2022
Forward Observer
United States Army
01.2013 - 06.2018
Bachelor of Science - Psychology
Capella University