Gouresh Mukadam

Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 10 years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.

• Loans :- Responsible for overseeing that all incoming loan enquiries match the bank portfolio requirements. Highly apt at organizing and analyzing all incoming documentation to determine whether particular loan would be good fit for both the customer and bank in the long-term.
• Financial Advisor :-Taking an individual approach to each client to help them determine the best financial strategies for savings, investments, and planning in accordance with bank product portfolio.
• Recovery & Collections :- Formulating effective collection mechanisms and ensuring timely receipt of money from clients & recovery of bad debts , Implementing result-oriented recovery plans to manage delinquency within pre-set norms for achieving organizational objectives and ensuring profitability.
• Risk Management :- Devising risk policies, managing risks and implementing effective mechanisms to mitigate them , Ensuring adherence to guidelines for fraud control and checking segmentation of Customers & briefing risk about dangerous segment of sourcing , Keeping Risk and exposures under control for the circle through predefined and fine-tuning of process on a constant basis.
• Call centre Management :- Analysis of cases initiated to call centre, and guiding them to make calls as per the requirements , Scrutinizing the calls made according to the guidelines issued, including live monitoring of call quality and checking for trails of customer on a daily basis and Audit and strategic analysis to promote the call centre employees to achieve the monthly collection targets.

• Served as State Head(Madhya Pradesh , India) .
• Supervised team of 40+ staff members.

• Training of C++ at Omega Softech IT Solutions.
• Developed Web applications like Cyber Café Management System and Matrimonial Website.
• Attended “Career Development Program” organized at College which helps me to develop various management skills.
• Attended Workshop held by Prof. Roger LA Salle on “Innovation Matrix”.

Leadership Skills

Continuous and quick Learner

Self-Disciplined

Critical Thinking

Problem Solving

• Date of Birth: 03/29/88
• Marital Status: Married

Played National Level Table Tennis Competition in India , Winner of State and Zonal Table Tennis Competition.