Govinda Bahadur Basnet
Corona,NY
Summary
Dynamic professional with a proven track record in cash management and customer service excellence, honed across roles from Cashier at Ye olde spirit shoppe to Branch Manager at Reliance Life Insurance Company. Expert in enhancing customer satisfaction and streamlining operations, achieving a 20% increase in efficiency at Aadarsha Higher Secondary School. Skilled in money handling and fostering positive customer interactions.
Overview
14
14
years of professional experience
Work History
Cashier
Ye olde sprit shoppe
Boston, MA
06.2023 - Current
Branch Manager
Reliance Life Insurance Company
Kathmandu Nepal, Bgmati
01.2018 - 02.2022
Teacher
Aadarsha Higher Secondary school
Rukum, Karnali
05.2011 - 01.2017
Education
Masters in Education - Masters in Education
Tribhuwan University
Kathmandu,Nepal01-2016
Skills
- Returns processing
- Drawer balancing
- Product restocking
- Cash management
- Order verification
- Customer assistance
- Records maintenance
- Money handling
- Point of sale operation
- Order taking
- Refunds and exchanges
- Payment collection
- Customer service excellence
- Cash handling expertise
Languages
English
Professional
Timeline
Cashier
Ye olde sprit shoppe
06.2023 - Current
Branch Manager
Reliance Life Insurance Company
01.2018 - 02.2022
Teacher
Aadarsha Higher Secondary school
05.2011 - 01.2017
Masters in Education - Masters in Education
Tribhuwan University
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