Provided exceptional service to high volume of daily customers.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, answered questions and recommended specials to increase profits.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Responded efficiently to guest inquiries and complaints in a professional manner.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Cleaned tables and chairs to prepare dining area for next customers.
Served food and beverages to patrons and immediately remedied issues with orders.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Checked food before serving it to customers.
Monitored dining room for cleanliness and proper set-up at all times.
Assisted in training new servers.
Recorded meal selections and transactions in microsystem to deliver prompt service.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Coordinated timely food delivery with kitchen and bar staff.
Restaurant Manager
Bombay Velvet
01.2015 - 11.2020
Provided exceptional service to high volume of daily customers.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, answered questions and recommended specials to increase profits.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Cleaned tables and chairs to prepare dining area for next customers.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Supervisor
Coromandel cuisine
04.2013 - 10.2015
Provided exceptional service to high volume of daily customers.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, answered questions and recommended specials to increase profits.
Good knowledge of food and beverage services,
Delivering top- notch services to guests.
Maintaining excellent pr with guests,
Through my dedication, passion, exceptional services to guests.
Education
Hospitality And Hotel Management Degree - Hospitality
Indo -American- Hotel Management
India
08-2010
Skills
Outstanding guest services, passion to serve, excellent pr with guests, willingness to learn new things, good team player, very hardworking, high energy levels
Timeline
Restaurant Manager
Night Bridge Restaurant Group
02.2023 - Current
Restaurant Manager
Clove Nd Cardamom
01.2020 - 12.2023
Restaurant Manager
Bombay Velvet
01.2015 - 11.2020
Supervisor
Coromandel cuisine
04.2013 - 10.2015
Hospitality And Hotel Management Degree - Hospitality
Registered Respiratory Therapist at Ministry of Health, Guyana, Georgetown Public Hospital CorporationRegistered Respiratory Therapist at Ministry of Health, Guyana, Georgetown Public Hospital Corporation