Overview
Work History
Education
Skills
Timeline
Generic
Govindarao  Ijju

Govindarao Ijju

Georgetown,WAshingtondc

Overview

12
12
years of professional experience

Work History

Restaurant Manager

Night Bridge Restaurant Group
02.2023 - Current

Restaurant Manager

Clove Nd Cardamom
01.2020 - 12.2023
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Assisted in training new servers.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Coordinated timely food delivery with kitchen and bar staff.

Restaurant Manager

Bombay Velvet
01.2015 - 11.2020
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.

Supervisor

Coromandel cuisine
04.2013 - 10.2015
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.

Good knowledge of food and beverage services,

Delivering top- notch services to guests.

Maintaining excellent pr with guests,

Through my dedication, passion, exceptional services to guests.

Education

Hospitality And Hotel Management Degree - Hospitality

Indo -American- Hotel Management
India
08-2010

Skills

  • Outstanding guest services, passion to serve, excellent pr with guests, willingness to learn new things, good team player, very hardworking, high energy levels

Timeline

Restaurant Manager

Night Bridge Restaurant Group
02.2023 - Current

Restaurant Manager

Clove Nd Cardamom
01.2020 - 12.2023

Restaurant Manager

Bombay Velvet
01.2015 - 11.2020

Supervisor

Coromandel cuisine
04.2013 - 10.2015

Hospitality And Hotel Management Degree - Hospitality

Indo -American- Hotel Management
Govindarao Ijju