Mohan Berkari
Irving
Summary
Over 8 years of experience in Digital Transformation, IT Strategy, Business Development, Client Engagement, and Product Development. Proven track record in Telecom, Retail, and Consumer Goods sectors, specializing in E-commerce and digital solutions. Accomplished Sr. Product Owner with expertise in project management and customer insights, delivering impactful ecommerce solutions that enhance engagement and drive revenue growth.
Overview
4
4
years of professional experience
Work History
Sr. Product Owner – Customer Insights & Real-Time
Target
Dallas
10.2023 - Current
- Collaborated with teams and business stakeholders to align ecommerce capabilities with strategic objectives.
- Recommended initiatives that increased customer revenue through digital transformation and multichannel expansion.
- Managed end-to-end ecommerce projects, emphasizing user experience and quality assurance.
- Defined project scope with clients and internal teams, ensuring clear communication with leadership.
- Led requirement analysis for multiple ecommerce initiatives while effectively managing customer expectations.
- Oversaw delivery of key documentation for large-scale digital programs, including business requirements documents and test plans.
- Assessed project progress against budgets and timelines, ensuring team assignments remained on track.
- Analyzed market research data to identify optimal markets for products and services.
Product Engineer – Customer Data & Insights Platfo
Verizon
Dallas
03.2022 - 09.2023
- Delivered multiple ecommerce and omnichannel enhancements, boosting customer engagement and conversion rates.
- Strengthened digital product delivery framework by enhancing requirement clarity and sprint execution.
- Accelerated go-to-market strategies for new digital features through streamlined UX collaboration and test coordination.
- Developed product specifications aligned with customer needs and market trends.
- Managed product lifecycle from concept through development and launch phases.
- Coordinated supplier relationships to source materials for product development.
- Evaluated processes and implemented improvements to enhance operational efficiency.
- Identified risks in proposed product designs to mitigate potential issues.
Education
Master of Science - Computer Science
Southern Arkansas University
Magnolia, AR05-2017
Skills
- Ecommerce strategy
- User experience design
- Project management
- Requirements analysis
- Digital transformation
- Customer engagement
- Effective communication
- Backlog prioritization
- Go-to-market strategy
- Product roadmapping
- Task prioritization
- JIRA and Confluence proficiency
- HubSpot and GetResponse expertise
- Mailchimp and Customerio knowledge
- Google Ads and LinkedIn Ads skills
- Facebook Ads management
- Documentation creation (BRD, FSD, User Stories)
- Workflow diagram development
- Analytics with Google Analytics (GA)
- IBM Tealeaf utilization
Timeline
Sr. Product Owner – Customer Insights & Real-Time
Target
10.2023 - Current
Product Engineer – Customer Data & Insights Platfo
Verizon
03.2022 - 09.2023
Master of Science - Computer Science
Southern Arkansas University