Gowrikalyanee Anilkumar
Swansea,TX
Summary
A highly motivated Business Management (Business Analytics) student at Swansea University with proven experience in management, operations, market research, and customer service. Adept at team leadership, business development planning, and data-driven marketing. Strong interpersonal and communication skills with a demonstrated ability to perform in fast-paced, client-focused environments. Currently seeking graduate-level roles in business, strategy, operations, or marketing where analytical insight and practical business exposure can contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Shift Manager
Llewelyn Support Services
01.2025 - Current
- Supervised daily operations and staff scheduling for care teams, ensuring smooth delivery of resident care services
- Acted as the primary point of contact for staff escalation, resident families, and external service providers
- Coordinated with management to meet compliance and safety standards set by Care Inspectorate Wales
- Supported staff training and onboarding, focusing on compassionate care and teamwork
- Implemented improved rota systems and time tracking to increase efficiency and reduce overtime costs
- Tracked receipts, employee hours, and inventory movements.
Marketing & Strategy Intern
Mint Sauce (LiteBulb Media Group)
01.2025 - 05.2025
- Conducted in-depth market research and competitor benchmarking for the UK videography sector, focusing on the manufacturing and craftsmanship industries
- Developed ideal customer personas using segmentation and targeting strategies
- Designed pricing recommendations aligned with value-based pricing models and market conditions
- Proposed innovative digital marketing campaigns, including social media storytelling and influencer engagement
- Collaborated with cross-functional teams to develop and implement market research strategies.
Waitress & Restaurant Manager
India India Luxury Buffet
02.2023 - 10.2024
- Delivered outstanding customer service in a high-volume restaurant setting
- Promoted to Restaurant manager and was then responsible for managing front-of-house duties, coordinating table turnovers, staff management and bar operations
- Ensured compliance with food safety and hygiene standards
- Effectively managed payroll and timekeeping, and paperwork for restaurant staff
Cashier & Sales Assistant
Moolans Family Mart
05.2022 - 12.2022
- Operated cash counters and supported customer inquiries with professionalism
- Promoted loyalty programs and cross-sold products to drive sales
- Assisted in inventory management and shelf restocking
- Worked flexible schedule and extra shifts to meet business needs.
Education
BSc (Hons) - Business Management (business Analytics)
Swansea University
07-2025
Skills
- Business strategy and planning
- Market research and competitor analysis
- Team leadership and shift management
- Customer relationship management (CRM)
- Strong interpersonal and communication skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Predictive modeling & Statistical modeling
Accomplishments
- Winner of several school-level sports, music, and literary competitions
- Top performer in national and regional scholarship examinations
- Awarded for participation in social impact and volunteering activities
- Recognized by employers for customer service excellence and teamwork
Personal Information
Languages
English
Hindi
Malayalam
Tamil
Timeline
Shift Manager
Llewelyn Support Services
01.2025 - Current
Marketing & Strategy Intern
Mint Sauce (LiteBulb Media Group)
01.2025 - 05.2025
Waitress & Restaurant Manager
India India Luxury Buffet
02.2023 - 10.2024
Cashier & Sales Assistant
Moolans Family Mart
05.2022 - 12.2022
BSc (Hons) - Business Management (business Analytics)
Swansea University
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