Gowrikalyanee Anilkumar
Swansea,TX
Summary
A highly motivated individual with under graduate degree in Business Management (Business Analytics) from Swansea University with proven experience in management, operations, market research, and customer service. Adept at team leadership, business development planning, and data-driven marketing. Strong interpersonal and communication skills with a demonstrated ability to perform in fast-paced, client-focused environments. Currently seeking graduate-level roles in business, strategy, operations, or marketing where analytical insight and practical business exposure can contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Shift Manager
Llewelyn Support Services
01.2025 - Current
- Supervised daily operations and staff scheduling for care teams, ensuring smooth delivery of resident care services
- Acted as the primary point of contact for staff escalation, resident families, and external service providers
- Coordinated with management to meet compliance and safety standards set by Care Inspectorate Wales
- Supported staff training and onboarding, focusing on compassionate care and teamwork
- Implemented improved rota systems and time tracking to increase efficiency and reduce overtime costs
- Tracked receipts, employee hours, and inventory movements.
Marketing & Strategy Intern
Mint Sauce (LiteBulb Media Group)
01.2025 - 05.2025
- Conducted in-depth market research and competitor benchmarking for the UK videography sector, focusing on the manufacturing and craftsmanship industries
- Developed ideal customer personas using segmentation and targeting strategies
- Designed pricing recommendations aligned with value-based pricing models and market conditions
- Proposed innovative digital marketing campaigns, including social media storytelling and influencer engagement
- Collaborated with cross-functional teams to develop and implement market research strategies.
Waitress & Restaurant Manager
India India Luxury Buffet
02.2023 - 10.2024
- Delivered outstanding customer service in a high-volume restaurant setting
- Promoted to Restaurant manager and was then responsible for managing front-of-house duties, coordinating table turnovers, staff management and bar operations
- Ensured compliance with food safety and hygiene standards
- Effectively managed payroll and timekeeping, and paperwork for restaurant staff
Cashier & Sales Assistant
Moolans Family Mart
05.2022 - 12.2022
- Operated cash counters and supported customer inquiries with professionalism
- Promoted loyalty programs and cross-sold products to drive sales
- Assisted in inventory management and shelf restocking
- Worked flexible schedule and extra shifts to meet business needs.
Education
BSc (Hons) - Business Management (business Analytics)
Swansea University
07-2025
Skills
- Business strategy and planning
- Market research and competitor analysis
- Team leadership and shift management
- Customer relationship management (CRM)
- Strong interpersonal and communication skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Predictive modeling & Statistical modeling
Accomplishments
- Winner of several school-level sports, music, and literary competitions
- Top performer in national and regional scholarship examinations
- Awarded for participation in social impact and volunteering activities
- Recognized by employers for customer service excellence and teamwork
Personal Information
Languages
English
Hindi
Malayalam
Tamil
Timeline
Shift Manager
Llewelyn Support Services
01.2025 - Current
Marketing & Strategy Intern
Mint Sauce (LiteBulb Media Group)
01.2025 - 05.2025
Waitress & Restaurant Manager
India India Luxury Buffet
02.2023 - 10.2024
Cashier & Sales Assistant
Moolans Family Mart
05.2022 - 12.2022
BSc (Hons) - Business Management (business Analytics)
Swansea University
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