Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Goyahkla Robles

Oak Harbor,WA

Summary

Excelled in multitasking, ensuring smooth service across roles from cashier to department lead. Fluent in Spanish, brings an adaptability and a detail-oriented approach to drive team success and operational efficiency.

Results-driven professional with solid background in managing receiving operations and ensuring inventory accuracy. Proven ability to enhance workflow efficiency and maintain high standards of quality control. Known for strong collaboration, adaptability, and commitment to achieving team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receiving Manager

Restaurant Depot
12.2023 - 12.2024
  • Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
  • Managed receiving team, overseeing training, schedules and work assignments.
  • Conducted count of inventories to identify and resolve discrepancies in records.
  • Developed strong relationships with vendors, resulting in better communication and reduced shipping errors.
  • Coordinated logistics operations including scheduling truck deliveries and managing dock appointments efficiently.
  • Established clear expectations and performance metrics for employees, promoting accountability within the department.
  • Pulled, verified, and packaged items for shipment.
  • Prepared shipping documents, invoices, and fielded client questions.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Created and enforced detailed organization processes to increase quality and service standards.

Cashier

Restaurant Depot
02.2023 - 12.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Restaurant Waiter

Shogun Pasadena
02.2022 - 01.2023
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
  • Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.

Department Lead

Bright Horizons
05.2022 - 08.2022
  • Oversaw daily operations of the department, ensuring smooth work flow
  • Cultivated positive relationships with parents during drop off/pick up, while handling conflicts, or referring parents to the director when needed.
  • cross-trained in various roles to support staff / and provide excellent care to attendees

Summer Bridge Leader

Pasadena Unified School District
06.2021 - 08.2021
  • Created lesson plans for the beginning and end of day of program to accustom incoming freshman to highschool.
  • Collaborated with and aided head teachers throughout the day to help provide support to students.
  • Maintained team flexibility and embraced change.

Education

High School Diploma -

John Muir High School
Pasadena, CA
06-2021

Skills

  • Multitasking Abilities
  • Critical thinking
  • Team collaboration
  • Effective communication
  • Adaptability and flexibility
  • Relationship building
  • Detail-oriented
  • Data entry

Certification

Servsafe food handlers license

RBS alcohol handler certification

CPR/AED/ First-Aid (infant/child/adult)

Languages

Spanish
Native or Bilingual

Timeline

Receiving Manager

Restaurant Depot
12.2023 - 12.2024

Cashier

Restaurant Depot
02.2023 - 12.2023

Department Lead

Bright Horizons
05.2022 - 08.2022

Restaurant Waiter

Shogun Pasadena
02.2022 - 01.2023

Summer Bridge Leader

Pasadena Unified School District
06.2021 - 08.2021

High School Diploma -

John Muir High School

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Goyahkla Robles