G.P. Ferrero

Skilled and highly trained healthcare professional with more than 20 years of combined guest service & healthcare experience. A proven ability to provide excellent patient care and superb operational leadership within dynamic and high-pressure environments.

• Guest First Aid Paramedic, Walt Disney World Resort, Lake Buena Vista, FL, 01/2021, Present, Employs emergency medical expertise to assess and treat illnesses and injuries within the guest first aid locations throughout Disney Parks., Successfully fostered calm in high-stress circumstances, efficiently and precisely performing duties, productively collaborating with varied professionals, and effectively communicating with diverse persons to best achieve goals and perform duties., Applied interpersonal and communication talents to collect relevant Guest information, transferring essential data to other healthcare professional and ensuring adherence with privacy guidelines.
• Paramedic, Advent Health, Apopka, FL, 01/2020, 12/2022, Employed emergency medical expertise to triage and treat critical injuries and illness., Successfully fostered calm in high-stress circumstances, efficiently and precisely performing duties, productively collaborating with varied professionals, and effectively communicating with diverse persons to best achieve goals and perform duties., Applied interpersonal and communication talents to collect relevant patient care information, transferring essential data to other healthcare professional and ensuring adherence with privacy guidelines.
• Paramedic, Advent Health, Orlando, FL, 01/2016, 12/2018, Employed emergency medical expertise to triage and treat critical injuries and illness., Successfully fostered calm in high-stress circumstances, efficiently and precisely performing duties, productively collaborating with varied professionals, and effectively communicating with diverse persons to best achieve goals and perform duties., Applied interpersonal and communication talents to collect relevant patient care information, transferring essential data to other healthcare professional and ensuring adherence with privacy guidelines.
• Lifeguard Coordinator, Walt Disney World, Lake Buena Vista, FL, 01/2012, 12/2016, Provided excellent guest safety and service in aquatic facilities, Typhoon Lagoon, Coronado Springs and Animal Kingdom Lodge responding to aquatic emergencies., Conducted weekly and monthly In-Service Training, consisting of live scenarios., Conducted impromptu Visual Awareness Training with simulated human silhouettes ‘deployed to the bottom of the pool., Utilized Excel, 'Work-brain Software' to maintain park counts, cast hours worked, early release, and over time., Maintained Resort pools functioning with safe levels of chlorine to ensure a proper pH balance.
• Lake Patrol, Walt Disney World, Bay Lake, FL, 01/2006, 12/2012, Provided excellent guest safety and service while safely operating Lake Patrol vessels on Bay Lake and Seven Seas Lagoon., Responded to aquatic emergencies, including the former Sammy Duvall’s Watersports Center, while helping guests with malfunctioning vessels., Educated guests about proper boat safety while maintaining safe boating channels for guests and transport vessels., Conducted weekly and Monthly In-Service training consisting of live scenarios utilizing guest and Lake Patrol Vessels.
• Lifeguard, Walt Disney World, Typhoon Lagoon & Blizzard Beach, FL, 01/1997, 12/1999, Provided excellent guest safety and service in high volume aquatic facilities., Maintained Necessary In-Service hours for Jeff Ellis & Associates on a weekly and monthly basis., Lifeguard Trainer and In-service Leader., Provided swim lessons to guests with the 'learn to swim' program.
• Lifeguard, Walt Disney World, Typhoon Lagoon & Blizzard Beach, FL, 01/2004, 12/2006, Provided excellent guest safety and service in high volume aquatic facilities., Maintained Necessary In-Service hours for Jeff Ellis & Associates on a weekly and monthly basis., Lifeguard Trainer and In-service Leader., Provided swim lessons to guests with the 'learn to swim' program.

• EMT & EMT-P, Valencia College Health Study Center
• Basic Life Support
• Advanced Life Support
• Pediatric Life Support

I enjoy being outdoors and challenging myself.

• Achieved [Result] through effectively helping with [Task].
• Collaborated with team of [Number] in the development of [Project name].
• Achieved [Result] by completing [Task] with accuracy and efficiency.
• Supervised team of [Number] staff members.