G.PAVAN KALYAN
Nizamabad,Telangana
Summary
Looking for a room attendant job at "Hotel" to make guests' stay comfortable and memorable with my customer service experience.
Overview
8
8
years of professional experience
Work History
Radisson Blu Hyderabad
09.2016
- Handling changing of linens, and cleaning of rooms daily
- Cleaning bathroom and disinfecting toilet and bathroom accessories
- Ensuring rooms, beds, and bathrooms are neat and clean before arrival of guests
- Checking rooms and informing the cashier about anything missing from the room
- Greeting guests and taking their permission before room cleaning
- Placing necessary placards and notice at the door as required.
Restaurant Waiter
Hotel Nikhil Sai International
08.2023 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Restaurant Waiter
KFC
03.2020 - 02.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Grand Hyatt Goa
02.2016 - 07.2016
- Executed orders from supervisors and ensured tasks are completed in the shift
- Attended and fulfilled guests' requests following hotel's rules and policies
- Delivered toiletry items, pick-up and placed laundry as needed
- Inspected and maintained room temperature, and informed maintenance department about electrical and plumbing problems
- Prepared rooms for new arrivals and cleaned rooms after check-out of guests
- Handed over items forgotten by guests to the front-desk counter.
Skills
- Experienced hotel room attendant with outstanding attitude and liking for customer service
- Skilled in handling and maintaining cleaning equipment
- Ability to read and execute instruction and room booking charts
- Possess sound physical and mental health with extraordinary communication skills
- Ability to perform all kinds of manual labor work and inspect room
- Flexible to work in night shift and on weekends and holidays
Personal Information
- Passport Number: S 5755868
- Father's Name: GANGARAM
- Date of Birth: 01/14/98
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Applyingfor
HOUSEKEEPING ATTENDANT JOB
Additionalresponsibilities
- Responsible for cleaning Casino and restrooms; collect and empty trash, sweep and mop floors, sanitize and replenish restrooms; processes are complete and performed in a safe, timely fashion with minimal disruption to business operations
- Maintained upscale environment for all hotel guests and conference patrons
- Cleaned and service guestrooms, hallways and public areas in accordance with hotel standards
- Maintain cleanliness and order of three buildings and their products
- Cleaned and sanitized 16 rooms daily following O.S.H.A rules and Regulations
- Handle customer complaints pertaining to housekeeping and suitably resolving any related issues
- Delivered items requested by the guests
- Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
- Clean building floors and walls by sweeping, mopping, scrubbing, or vacuuming them
- Facilitate the efficient arrival and departure of all guests
- Worked along with the manager and supervisor learning their duties (i.e. inspecting the cleaned rooms).
Disclaimer
I consider myself familiar with hotel management aspects. I am also confident of my ability to work in a team.
I hereby declare that the above written particulars are true to the best of my knowledge and belief
Languages
English
Professional Working
Hindi
Full Professional
Telugu
Native or Bilingual
Timeline
Restaurant Waiter
Hotel Nikhil Sai International
08.2023 - Current
Restaurant Waiter
KFC
03.2020 - 02.2022
Radisson Blu Hyderabad
09.2016
Grand Hyatt Goa
02.2016 - 07.2016
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