Summary
Overview
Work History
Timeline
Education
Skills
Languages
Generic

Grabiel Ortiz

Greenfield,MA

Summary

Accomplished Machine Operator with expertise in assembly and production at BROSCO. Enhanced workplace safety and reduced defects by leveraging attention to detail and problem-solving skills. Recognized for mentoring new employees and improving team performance. Proficient in forklift operation, consistently exceeding productivity goals and ensuring timely order completion.

Overview

9
9
years of professional experience

Work History

Machine Operator/Assembler

BROSCO
11.2018 - 09.2022
  • Operated machinery following safety protocols to ensure efficient production processes.
  • Assembled components accurately to meet product specifications and quality standards.
  • Conducted routine maintenance on machines, ensuring operational readiness and reliability.
  • Adhered to safety guidelines while handling tools and materials in a fast-paced environment.
  • Complied with company and OSHA safety rules and regulations.
  • Sustained high levels of accuracy in assembly tasks, resulting in fewer defects and returns from customers.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Ensured timely completion of orders by monitoring progress and adjusting schedules as necessary.
  • Enhanced workplace safety by adhering to company guidelines and maintaining a clean, organized work environment.
  • Mentored new employees on proper machine operation procedures, boosting team performance and reducing errors.
  • Trained and instructed coworkers in proper assembly techniques.
  • Recognized and reported defective material and equipment to shift supervisor.
  • Installed protective devices such as bracing, padding, or strapping to prevent shifting or damage during shipping.
  • Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.

Store Manager

Dunkin' Donuts
05.2015 - 10.2018
  • Oversaw daily operations, ensuring high standards of customer service and product quality.
  • Trained and mentored staff on operational procedures and company policies.
  • Implemented inventory management techniques to minimize waste and optimize stock levels.
  • Analyzed sales data to forecast demand and adjust staffing accordingly.
  • Resolved customer complaints promptly, enhancing overall customer satisfaction ratings.
  • Coordinated team schedules to ensure adequate coverage during peak hours and special events.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Rotated merchandise and displays to feature new products and promotions.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
  • Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.

Selector

C&S
06.2013 - 03.2015
  • Operated material handling equipment to efficiently move products within the warehouse.
  • Moved loads of up to Number pounds using forklifts and other lift equipment.
  • Consistently met or exceeded daily performance metrics by prioritizing tasks and managing time effectively.
  • Demonstrated commitment to quality assurance by thoroughly inspecting all picked items before packing for shipment.
  • Increased order accuracy by diligently reviewing and selecting items according to pick lists.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.

Timeline

Machine Operator/Assembler

BROSCO
11.2018 - 09.2022

Store Manager

Dunkin' Donuts
05.2015 - 10.2018

Selector

C&S
06.2013 - 03.2015

GED -

Springfield Technical Community College

Education

GED -

Springfield Technical Community College
Springfield, MA
2003

Skills

  • Assembly and production
  • Shipping and labeling
  • Safety compliance
  • Forklift and pallet jack operation
  • Attention to detail
  • Teamwork and collaboration
  • Machine operation
  • Stress tolerance
  • Workplace safety
  • Problem-solving

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

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