Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jose Ruiz

Coral Springs,FL

Summary

Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience

Work History

Cook Manager

Marcos Top Burger
Coral Springs, Florida
04.2023 - 05.2024
  • Prepared daily reports summarizing total sales figures for management review.
  • Reviewed orders from wait staff for accuracy before being sent out to customers.
  • Ensured compliance with health, safety, and sanitation standards in the kitchen area.
  • Analyzed operational costs and identified areas for improvement in order to increase profits.
  • Resolved customer complaints in a professional manner by investigating issues and implementing solutions.
  • Maintained cleanliness throughout entire work area including floors, walls, counters, shelves.
  • Directed and supervised kitchen staff in the preparation, cooking, and presentation of food.
  • Coordinated with other kitchen personnel to ensure proper functioning of the kitchen operations.
  • Planned menus and estimated food requirements according to budget restrictions.
  • Implemented cost saving measures while maintaining high quality standards.
  • Provided leadership by setting goals for kitchen staff and monitoring progress towards those goals.
  • Monitored quality of dishes at every stage of preparation and presentation.
  • Trained new employees on proper cooking techniques, equipment use, recipe adherence.
  • Identified potential problems within the kitchen environment and took corrective action when necessary.
  • Resolved customer complaints in a professional manner while maintaining high standards of service.
  • Directed preparation, delivery and service of catering and special meal requests.
  • Ordered food supplies every week to restock inventory, remaining aware of budgets.
  • Promoted safe working conditions by monitoring safety procedures and equipment.

General Manager

Ferrelectric
Maracay, Venezuela , Aragua
03.2005 - 03.2017
  • Staff management at the hardware store: Hiring, training and supervising employees to ensure that they provide excellent customer service and perform their duties effectively.
  • Inventory : Monitoring stock levels, ordering new merchandise and managing inventory to ensure that the store has enough products to meet customer demand.
  • Sales and Marketing: Overseeing sales activities, promoting the store and its products and implementing marketing strategies to increase sales .Ensuring the quality and safety of hardware products
  • Customer Service: Ensuring that customers have a positive shopping experience, resolving customer complaints and maintaining customer satisfaction.
  • Financial Management : Monitoring the store's financial performance, creating budgets and making decisions to improve profitability.
  • Store Traffic and performance :Overseeing the day-to-day operations of the store, including scheduling, cleaning and maintenance.
  • Employee Development : Providing opportunities for employees to grow and develop their skills and creating a positive work environment, making sure all employees feel comfortable expressing their selfs when an issue is presented .

Education

High School Diploma -

UE Moral Y Luces
Venezuela , Aragua
09-2005

Skills

  • Technical leadership
  • Hardware troubleshooting
  • Hardware Installation
  • Drilling
  • Customer Support
  • Organizational Skills
  • Team Collaboration
  • Time management abilities
  • Problem-solving abilities
  • Active Listening
  • Adaptability and Flexibility
  • Team building
  • Excellent Communication
  • Client Service
  • Multitasking
  • Reliability
  • Hardware testing
  • Professionalism
  • Task Prioritization
  • Food Storage
  • Ordering Supplies
  • Kitchen Management
  • Sanitation Standards
  • Grilling Techniques
  • Cost Control
  • Culinary techniques
  • Sauce preparation
  • Knife Skills
  • Training and mentoring
  • Kitchen Operations
  • Food Safety Regulations
  • Recruiting and Hiring
  • Culinary staff management
  • Inventory supervision
  • Money Handling
  • Inventory Control
  • Customer Service

Timeline

Cook Manager

Marcos Top Burger
04.2023 - 05.2024

General Manager

Ferrelectric
03.2005 - 03.2017

High School Diploma -

UE Moral Y Luces

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Jose Ruiz