Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Grace Alessi

Grace Alessi

Mooresville,NC

Summary

Hiring and recruiting professional bringing strategic approach to talent acquisition and workforce planning. Known for fostering team collaboration and driving impactful results. Adept in candidate sourcing, interviewing, and onboarding. Highly adaptable to evolving organizational needs and industry trends. Reliable team player with focus on achieving organizational goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Office Administrator and Supervising Agent

Globe Life
02.2023 - Current
  • Prepared detailed reports, presentations, and correspondence by gathering, analyzing, and formatting data to support informed decision-making
  • Managed social media accounts and content strategy
  • Oversaw social media presence and engagement across platforms
  • Developed and maintained organized electronic filing systems, improving document accessibility and operational efficiency
  • Planned and coordinated office events including team-building activities, holiday celebrations, and client meetings, enhancing workplace morale and client engagement
  • Handled confidential records such as employee files, financial documents, and contracts with discretion, ensuring compliance with privacy regulations
  • Assessed client needs and recommended tailored insurance solutions, providing comprehensive coverage and peace of mind
  • Built and nurtured long-term client relationships by delivering exceptional customer service and resolving inquiries promptly and professionally
  • Educated clients on policies, clearly explaining features, benefits, and exclusions to guide informed decision-making

Server/Bartender

La Cima Restaurants
11.2023 - 12.2024
  • Delivered high-quality customer service by engaging guests in a friendly, attentive manner and anticipating their needs
  • Resolved customer concerns quickly and effectively, contributing to a positive dining experience and repeat business
  • Supported the planning and execution of private events, ensuring smooth service and customer satisfaction
  • Managed guest reservations with accuracy, maintaining organized records and efficient table turnover during peak hours

Sales Associate

DSW
08.2021 - 08.2022
  • Cultivated strong customer relationships, contributing to repeat business and increased customer loyalty
  • Assisted with inventory control by conducting stock checks, restocking merchandise, and supporting order placement
  • Supported sales goals by upselling products and recommending complementary items based on customer needs
  • Collaborated with management on merchandising strategies and floor layouts to optimize product visibility and drive sales

Office Administrator and Social Media Strategist

Better Power LLC
05.2020 - 08.2022
  • Managed daily administrative tasks including scheduling, correspondence, file organization, and supply inventory
  • Acted as point of contact for internal and external communications, ensuring timely responses and smooth coordination
  • Supported onboarding by preparing employee documentation, organizing orientation materials, and maintaining personnel records
  • Assisted with light bookkeeping, invoice processing, and basic data entry using Microsoft Office and Google Workspace
  • Provided backup support for social media platforms by drafting posts, monitoring engagement, and helping maintain a consistent brand voice
  • Created and updated internal documents, reports, and templates to improve office efficiency
  • Helped plan and support meetings, events, and employee communications

Senior Living Assistant

Legacy At Parklands
07.2019 - 08.2022
  • Provided daily support and companionship to senior residents, promoting emotional well-being and quality of life
  • Assisted residents with activities of daily living, while maintaining dignity and respect
  • Monitored resident health and behavior, promptly reporting changes to nursing staff to ensure timely care interventions
  • Facilitated recreational activities and social programs to encourage engagement and a sense of community
  • Communicated regularly with families and healthcare providers to coordinate personalized care plans and updates
  • Maintained detailed documentation of resident interactions, following privacy protocols and facility guidelines

Education

High school diploma -

Rochester, NY
02.2022

Skills

  • Organizational skills
  • Time management
  • Microsoft Excel
  • Customer service
  • Office administration
  • Administrative support
  • Database entry
  • HR policies and procedures
  • Recruitment advertising
  • Remote hiring

Certification

  • Google Workspace Certification February 2025 to Present
  • Linkedin Learning Time Management for Administrative Professionals and Business Communication March 2023 to Present
  • Microsoft Office Specialist June 2021 to Present
  • Life Insurance License
  • Health Insurance License
  • Driver's License

Timeline

Server/Bartender

La Cima Restaurants
11.2023 - 12.2024

Office Administrator and Supervising Agent

Globe Life
02.2023 - Current

Sales Associate

DSW
08.2021 - 08.2022

Office Administrator and Social Media Strategist

Better Power LLC
05.2020 - 08.2022

Senior Living Assistant

Legacy At Parklands
07.2019 - 08.2022

High school diploma -

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