Grace Almeida
Torrance,CA
Summary
Dynamic and dedicated professional with a strong background in customer service at Charlie's Place on the Pier. Proven ability to resolve customer complaints and enhance satisfaction through effective communication and empathy. Skilled in cash handling and maintaining a clean environment, while fostering teamwork as a Summer Camp Counselor. Creating a welcoming and healthy enviornment throughout babysitting.
Overview
2
2
years of professional experience
Work History
Cashier
Charlies Place on the Pier
2025.03 - Current
- Processed transactions accurately using point-of-sale system, ensuring efficient customer service.
- Assisted customers with inquiries, providing product information and recommendations.
- Maintained cleanliness and organization of checkout area, enhancing overall shopping experience.
- Handled cash management tasks, including balancing registers at end of shifts.
- Resolved customer complaints promptly and professionally, fostering positive relationships.
Babysitter
Bambino Sitters
2025.03 - Current
- Supervised children's activities, ensuring safety and engagement during playtime.
- Developed and implemented age-appropriate educational games to foster learning.
- Communicated regularly with parents regarding children's progress and behavior.
- Maintained a clean and organized environment conducive to child care activities.
Summer Camp Counselor
SBCC
2024.06 - 2024.08
- Led group activities, fostering teamwork and cooperation among campers.
- Developed engaging lesson plans to enhance camper learning and enjoyment.
- Monitored camper safety, implementing emergency protocols effectively.
- Trained junior counselors on best practices in child supervision and engagement.
- Collaborated with staff to organize events, increasing participation and camper satisfaction.
Education
Bachelor of Science - Psychology
El Camino College
Torrance, CAHigh School Diploma -
Narbonne High School
Harbor City 06.2025
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Cleaning and sanitizing
Team collaboration
Timeline
Cashier
Charlies Place on the Pier
2025.03 - Current
Babysitter
Bambino Sitters
2025.03 - Current
Summer Camp Counselor
SBCC
2024.06 - 2024.08
Bachelor of Science - Psychology
El Camino College
High School Diploma -
Narbonne High School