Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Grace Althouse

Wilmington,DE

Summary

Diligent college student seeking part-time employment to gain hands-on experience related to my major I am pursuing. Motivated in creating a work space that is collaborative and strives to develop professional problem-solving skills. Dedicated to always being on time.

Overview

2
2
years of professional experience

Work History

Poolside Cafe Supervisor

Wilmington Country Club Inc
Wilmington, DE
05.2023 - 08.2023
  • Established quality control standards for food preparation, presentation, and taste.
  • Reviewed daily financial reports to ensure accuracy of transactions.
  • Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Hostess

Rebecca's Dutch Kitchen
Garnet Valley, PA
12.2021 - 08.2023
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Handled cash payments and reconciled daily transactions accurately.
  • Resolved any customer complaints or issues quickly and professionally.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Ice Cream Server

Ice Cream Delight
Wilmington, DE
04.2021 - 10.2022
  • Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Trained new employees on proper food handling techniques and customer service standards.
  • Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.

Education

Fashion Merchandizing & Management

University of Delaware
Newark, DE
06-2027

High School Diploma -

Concord High School
Wilmington, DE
06-2023

Skills

  • Customer experience management
  • Business marketing
  • Point of sale systems
  • Continuous Improvement
  • Timekeeping
  • Staff Management
  • Scheduling Coordination

Accomplishments

  • Currently in the Honors Program at the University of Delaware.
  • Received a, "Good Citizen" Scholarship in 2023.
  • Was a school store manager senior year of high school (2022-23).

Affiliations

  • A World Scholar - went to Rome my first semester of college.
  • Currently in American Sign Language Club.

Timeline

Poolside Cafe Supervisor

Wilmington Country Club Inc
05.2023 - 08.2023

Hostess

Rebecca's Dutch Kitchen
12.2021 - 08.2023

Ice Cream Server

Ice Cream Delight
04.2021 - 10.2022

Fashion Merchandizing & Management

University of Delaware

High School Diploma -

Concord High School

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Grace Althouse