Grace Altrock
Omaha,NE
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
4
4
years of professional experience
Work History
Teacher's Assistant
Pre K and Play Academy
Omaha, NE
03.2023 - 01.2024
- Introduced learning activities and imaginative play to teach children to explore.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Encouraged creativity through art projects and storytelling.
- Collaborated with colleagues to brainstorm ideas for classroom activities.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Observed behavioral issues to alert parents or guardians.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
- Observed health practices such as proper handwashing procedures.
- Ensured safety of all children by monitoring playground equipment use.
Student Worker
Love Library
Lincoln, NE
08.2022 - 01.2024
- Facilitated communication between different departments within the institution sharing important updates or announcements.
- Emptied book drops and reshelved materials in alignment with established processes.
- Updated library catalog system with new acquisitions and changes in holdings.
- Served patrons with friendly and professional communication during check-out transactions.
- Sorted books, publications, and other items according to established procedures.
- Delivered and retrieved items to and from departments by hand or push carts.
- Helped patrons find specific materials, access library technology and learn borrowing policies.
- Maintained records of items received, issued and returned.
- Prepared mailings of overdue notices to patrons who had not returned their items on time.
- Answered routine inquiries and referred patrons to librarians.
- Demonstrated professionalism and integrity in interactions with coworkers, management and patrons.
- Monitored activity throughout the facility to ensure a safe environment.
- Answered patron inquiries regarding library services and procedures.
Scorekeeper/Referee
UWW Intramural Sports
Whitewater, WI
09.2019 - 02.2022
- Prepared for games by setting up and testing announcing, scorekeeping and board equipment
- Documented running score throughout basketball and wheelchair basketball games, incidents, injuries and timeouts
- Clarified rules for teams and players and helped resolve questions or gameplay issues
- Judged performances in sporting competitions to award points, impose scoring penalties and determine results
- Explained rules, regulations and league guidelines to players and coaches
- Reacted to complex game situations quickly and effectively
- Tracked game scores, added or subtracted points and imposed penalty points.
Cashier
Lowes Home Improvment
Omaha, NE
05.2021 - 09.2021
- Operated cash register, collected payments, and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Helped customers find specific products, answered questions and offered product advice
- Accepted cash and credit card payments, issued receipts, and provided change
- Learned roles of other departments to provide coverage and keep store operational.
Equipment Room Manager
UWW
Whitewater, WI
- Supported production line by signing out and servicing supplies and materials
- Maintained storage lists, files and logs for effective control of sports equipment
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Delegated work to staff, setting priorities and goals
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Education
Bachelor of Science - Biochemistry And Forensic Science
University Nebraska Lincoln
Lincoln, NE05-2026
High School Diploma -
Millard South High School
05.2019
Skills
- Performance Assessment
- Deductive Reasoning
- Project Planning
- Support Services
- Basic Mathematics
- Time Management
- Team Collaboration
- Schedule and Calendar Management
- Document Control
- Verbal and written Communication
- Classroom Management
- Content Development
- Content Creation
Accomplishments
- Made Dean's list 5/6 semesters while also being a full-time athlete
- Made National Honors Society in high school
Affiliations
- Social media officer for two clubs at UNL
- Wheelchair basketball
- Wheelchair softball
Timeline
Teacher's Assistant
Pre K and Play Academy
03.2023 - 01.2024
Student Worker
Love Library
08.2022 - 01.2024
Cashier
Lowes Home Improvment
05.2021 - 09.2021
Scorekeeper/Referee
UWW Intramural Sports
09.2019 - 02.2022
Equipment Room Manager
UWW
Bachelor of Science - Biochemistry And Forensic Science
University Nebraska Lincoln
High School Diploma -
Millard South High School
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