Grace Anderson
McCall,ID
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Restaurant and Bar Manager
Shore Lodge
09.2023 - 04.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Trained in various programs for ordering, POS, and industry specific standards
- Responsible for scheduling in both our departments
Bartender Shift Manager
Shore Lodge
04.2021 - 08.2023
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
- Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
- Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
- Collaborated with other managers to develop promotional events that attracted new clientele and generated additional revenue streams.
- Created and crafted new drink menus for spring and winter the 3 seasons I worked here
Bartender
W Hotel By Marriott
12.2022 - 07.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Worked in the 3 different bars they had on location semlessly
- I also received employee of the month in the short time i was working here
Bartender/Restaurant Server
Boca Kitchen, Bar And Market
09.2020 - 05.2022
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Hooters Restaurant
02.2016 - 03.2020
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- I worked as a shift-lead responsible for making sure everything runs smoothly on the floor during service
- I was responsible for marketing, advertising, and selling merchandise
- I was consistently in the top 3 for highest sales
Server
First Watch Cafe
05.2014 - 02.2017
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
North Port High School
North Port, FL05.2014
Skills
- Conflict Resolution
- Self-Directed
- Supervision and leadership
- Time Management
- Flexible and Adaptable
- Detail-oriented, very organized
- Communication skills
- Food Safety
- Bartending, Mixology
Timeline
Restaurant and Bar Manager
Shore Lodge
09.2023 - 04.2024
Bartender
W Hotel By Marriott
12.2022 - 07.2023
Bartender Shift Manager
Shore Lodge
04.2021 - 08.2023
Bartender/Restaurant Server
Boca Kitchen, Bar And Market
09.2020 - 05.2022
Bartender
Hooters Restaurant
02.2016 - 03.2020
Server
First Watch Cafe
05.2014 - 02.2017
High School Diploma -
North Port High School
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