Grace Ascencio
Gardnerville,NV
Summary
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
2
2
years of professional experience
Work History
Marketing and Receptionist
Panda White INC
02.2024 - 07.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained confidentiality of information regarding clients and company.
- Assisted with onboarding new clients and securing paperwork completion.
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
Bartender and Server
Minden Meat and Deli
10.2023 - 12.2023
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Stock Merchandiser
Premium
08.2023 - 12.2023
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
- Supported promotional plans by updating signage with price changes.
- Received recognition from supervisors for consistently meeting or exceeding monthly sales goals through effective merchandising tactics.
- Maintained a clean and inviting store environment, ensuring an enjoyable shopping experience for customers.
- Conducted regular audits of product placement accuracy according to planograms, ensuring consistent adherence to brand standards.
Cashier
Taco Bell
08.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Recptionist
Panda White INC
03.2022 - 08.2023
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Organized, maintained and updated information in computer databases.
- Improved office organization with meticulous management of appointment scheduling and client databases.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Associate of Science - Psychology
Palomar College
San Marcos, CA05-2024
High School Diploma -
Great Oak High
Temecula, CA04-2020
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Marketing and Receptionist
Panda White INC
02.2024 - 07.2024
Bartender and Server
Minden Meat and Deli
10.2023 - 12.2023
Stock Merchandiser
Premium
08.2023 - 12.2023
Cashier
Taco Bell
08.2023 - 11.2023
Recptionist
Panda White INC
03.2022 - 08.2023
Associate of Science - Psychology
Palomar College
High School Diploma -
Great Oak High
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