Grace Asmussen
Newhope,MN
Summary
Dynamic professional with extensive experience at CHB Title, LLC, excelling in customer service and invoice processing. Proven ability to enhance client satisfaction and streamline payment processes, while effectively managing accounts payable and receivable. Skilled in multitasking and organization, contributing to improved operational efficiency and strong vendor relationships.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Disbursing Coordinator
CHB Title, LLC
06.2021 - Current
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Provided exceptional customer service when addressing client inquiries regarding billing or payment matters, resulting in improved client satisfaction levels.
- Ensured timely vendor payments, fostering strong relationships.
- Matched invoices to purchase orders for proper documentation and to facilitate payment.
- Assisted in the implementation of new accounting software, streamlining processes and improving overall efficiency within the department.
- Ensured timely deposits by efficiently processing cash receipts and preparing bank deposits on a regular basis.
- Managed accounts payable and receivable, ensuring timely payment processing and accurate record keeping.
- Streamlined invoice processing for efficient payment of subcontractors and suppliers.
Receptionist
CHB Title, LLC
06.2020 - 06.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Tanning Consultant
Totally Tan
09.2018 - 08.2019
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Educated clients on health and safety of tanning facilities and procedures.
- Increased salon revenue through upselling tanning packages and retail products to clients.
- Fostered a welcoming atmosphere within the salon that encouraged repeat business from satisfied customers.
- Maintained clean and stocked front counter area.
- Ensured compliance with state regulations by monitoring client usage of tanning equipment and enforcing age restrictions.
Soft Lines Team Member
Target
10.2017 - 05.2018
- Operated cash register to process customer transactions.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Participated in regular training sessions to stay updated on product offerings and company policies.
- Contributed to store sales growth with efficient merchandise replenishment and accurate pricing.
- Demonstrated adaptability by cross-training in multiple departments to provide additional support when needed.
- Increased customer satisfaction by providing personalized fashion advice and recommendations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Associate of Arts -
Anoka Ramsey
Cambridge, MN05-2023
High School Diploma -
Cambridge Isanti High School
Cambridge MN06-2019
Skills
- Multitasking and organization
- Customer service
- Decision-making
- File management
- Invoice processing
- Payment posting
- Preparing Bank Deposits
Timeline
Disbursing Coordinator
CHB Title, LLC
06.2021 - Current
Receptionist
CHB Title, LLC
06.2020 - 06.2021
Tanning Consultant
Totally Tan
09.2018 - 08.2019
Soft Lines Team Member
Target
10.2017 - 05.2018
Associate of Arts -
Anoka Ramsey
High School Diploma -
Cambridge Isanti High School
Similar Profiles
Michael O'NeillMichael O'Neill
Title Examiner at Stewart Title Santa Fe/Formerly Prima Title, LLCTitle Examiner at Stewart Title Santa Fe/Formerly Prima Title, LLC
Michelle ColeMichelle Cole
Title Closer at Vanquish Land Title, LLC, National Title CompanyTitle Closer at Vanquish Land Title, LLC, National Title Company
Alexis ParrottaAlexis Parrotta
Operations Specialist/Assistant Payroll Clerk at CHB Industries/National Glazing SolutionsOperations Specialist/Assistant Payroll Clerk at CHB Industries/National Glazing Solutions
GABRIEL MACHARIAGABRIEL MACHARIA
Licensed Practical Nurse at Reliable Care ServicesLicensed Practical Nurse at Reliable Care Services
LYDIA ONGWAELYDIA ONGWAE
CNA at ST THERESE NURSING HOME/WOODLAKECNA at ST THERESE NURSING HOME/WOODLAKE