Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Mapping Operations Engineer
TuSimple
Tucson, AZ
02.2021 - 02.2024
Troubleshot and resolved technical problems related to server hardware, software applications, operating systems, and networking protocols.
Performed regular system maintenance tasks such as patching, security updates, disk defragmentation.
Maintained detailed documentation of all changes made to the systems environment including backup and restore processes.
Worked closely with developers in troubleshooting application-related issues in production environment.
Driver Coordinator
Tech Mahindra
San Jose, CA
06.2017 - 02.2021
Coordinated and monitored the daily route assignments of drivers.
Monitored driver performance, evaluated customer feedback and provided guidance to ensure quality service delivery.
Developed efficient routing plans for drivers to optimize their time management and fuel costs.
Provided training to new drivers on company policies, procedures and safety regulations.
Office Manager
MedLegal, LLC.
San Dimas, CA
03.2009 - 06.2017
Developed and implemented office policies and procedures.
Supervised staff members, organized schedules and delegated tasks.
Coordinated meetings, conferences, travel arrangements and department activities.
Maintained filing system for records, correspondence and other documents.
Ordered supplies and equipment to maintain adequate inventory levels.
Provided administrative support to management team including preparing reports and presentations.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.