Grace Bailey
Baileygrace677@gmail.com
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
9
9
years of professional experience
Work History
Security Forces Supervisor
United States Air Force
11.2019 - 03.2025
- Improved overall security posture, conducting thorough risk assessments and addressing vulnerabilities effectively.
- Implemented robust access control systems, minimizing unauthorized entry into secured areas.
- Coordinated emergency preparedness drills to ensure timely response to potential crises situations while maintaining safety of all involved parties.
- Mentored junior Security Forces personnel, fostering professional growth and development.
- Collaborated with local law enforcement agencies to enhance overall community safety and establish strong partnerships.
Personal Security Specialist
United State Air Force
02.2023 - 08.2023
- Provided 24/7 armed surveillance and protection of a high ranked personnel in a foreign country.
- Reduced security incidents through consistent monitoring of potential threats and proactive response strategies.
- Demonstrated flexibility in adapting to diverse requirements and environments, tailoring security strategies to meet the unique needs of each client.
- Utilized advanced surveillance equipment to monitor perimeters discreetly, providing real-time updates on potential threats or breaches in protocol.
Bartender
Coyote Ugly
05.2019 - 11.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Red Lobster
09.2016 - 04.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Biological Sciences
Arizona State University
Tempe, AZ05-2027
Associate of Science - Criminal Justice
Arizona State University
Tempe, AZ08-2023
Skills
- CPR certified
- Security clearance
- Strong work ethic
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Safe food handling
Accomplishments
Was earned numerous awards during time in service to include employee of the year out of 500 employee's.
Timeline
Personal Security Specialist
United State Air Force
02.2023 - 08.2023
Security Forces Supervisor
United States Air Force
11.2019 - 03.2025
Bartender
Coyote Ugly
05.2019 - 11.2019
Server
Red Lobster
09.2016 - 04.2019
Bachelor of Science - Biological Sciences
Arizona State University
Associate of Science - Criminal Justice
Arizona State University
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