Answered incoming phone calls and addressed questions from customers and healthcare providers.
Entered and processed patients' prescriptions into internal system.
Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
Order Entry Technician
Health Direct Pharmacy
10.2023 - 04.2024
Worked closely with all types of clinical staff to ensure all prescription orders were entered correctly to provide accurate medication dispensing
Closely monitored insurance rejections and formularies to ensure all claims were paid to prevent loss of profit and making sure patients receive their medications in a timely manner
Pharmacy Technician
CVS Pharmacy
09.2021 - 10.2023
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Stocked, labeled, and inventoried medication to keep accurate records.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Travel CNA
Aureus Medical Group
04.2021 - 08.2021
Primarily focused on Dementia care, assisted residents with all activities of daily living
Closely monitored 16+ residents during 8-16 hour shifts, mostly overnight.
CNA
Edenbrook Senior Care
01.2019 - 01.2021
Accurately charted all ADLs, served and fed residents, and assisted nurses with bedside procedures.
Assisted patients with daily living activities, promoting independence and dignity.
Ensured prompt response to call lights, addressing patient needs in a timely manner.