Grace Bishop
Brooklyn,NY
Summary
Committed professional, provides excellent customer service and adept at problem-solving. Proven knowledge of hospitality management, business development, and cross-functional team building & leadership. Aiming to leverage the skills to successfully fill this Administrative Assistant role.
Overview
5
5
years of professional experience
Work History
Conference Center Coordinator
Compass Group/ BlackRock
09.2022 - Current
- Scheduled office meetings and client appointments for staff teams.
- Facilitated communication between teams handling catering, audio visual and room setup.
- Operated multi-line phone system to receive, screen and redirect over 50 calls per day.
- Oversaw conference rooms, directed visitors, managed reservation system, answered questions and coordinated with vendors.
- Oversaw event registration process by collecting and tracking attendee information.
Administrative Assistant
CHARLESTON MANAGEMENT
09.2021 - 09.2022
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Office Manager
Maison
09.2019 - 08.2021
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Coordinated office events, seminars and meetings for staff and clients.
- Executed record filing system to improve document organization and management.
- Organized and updated databases, records and other information resources.
Reception Administrator
The Fulton
10.2018 - 07.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered questions and resolved issues through active listening and open-ended questioning; escalating major problems to management.
- Confirmed reservations, communicated with clients, and updated client records.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Education
Bachelor of Fine Arts (B.F.A) -
UNIVERSITY OF FLORIDA
GAINESVILLE, FL.04.2017
Skills
- Database Administration
- Administrative Support
- Client Experience
- Customer Relations
- Event Coordination
- Schedule Management
- Cisco/ Jabber
- Switchboard
Timeline
Conference Center Coordinator
Compass Group/ BlackRock
09.2022 - Current
Administrative Assistant
CHARLESTON MANAGEMENT
09.2021 - 09.2022
Office Manager
Maison
09.2019 - 08.2021
Reception Administrator
The Fulton
10.2018 - 07.2020
Bachelor of Fine Arts (B.F.A) -
UNIVERSITY OF FLORIDA
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