Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Casa Grande Margaritas & Cocina
01.2025 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Retail Worker
Kathleen Hagnauer-Giambalvo
11.2023 - 07.2024
Greeted customers, identified their needs, and assisted with product selection.
Provided excellent customer service by answering questions, addressing complaints professionally, and resolving problems
Operated cash register to process payments from customers accurately and efficiently.
Processed returns and exchanges according to company policies while maintaining positive customer relations.
Maintained an organized store environment by restocking clothing and arranging displays.
Front Desk Receptionist
First Baptist Christian School
06.2024 - 08.2024
Ensured all necessary paperwork was completed accurately before submission.
Responded promptly to inquiries from students, staff members, parents, or visitors regarding policies or procedures.
Scheduled meetings with faculty members to discuss upcoming activities or initiatives.
Answered phones and directed calls to appropriate staff members.
Assisted with the enrollment of new students.
Organized and maintained student records.
Daycare Assistant
First Baptist Christian Preschool
11.2020 - 06.2024
Assisted in leading and organizing activities for children, such as arts, crafts, games, and reading stories.
Developed positive relationships with parents through communication about their children's daily activities.
Supported teachers in planning developmentally appropriate lessons for each age group.
Provided supervision and care to young children, ranging from infants to preschool age.
Helped with mealtime preparation and cleanup, including serving food and setting tables.
Ensured the safety of the children by monitoring their play areas and activities throughout the day.