Grace Nsiah Boah
Rosharon,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Elderly Caregiver
New Era Care
Accra
03.2021 - 05.2024
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
- Maintained accurate records of services provided for each client.
- Administered medications according to physician instructions.
- Provided companionship and emotional support to elderly clients.
- Organized recreational activities to promote physical and mental well-being of the elderly.
- Ensured safety of clients in their home environment by using appropriate equipment and techniques.
- Responded quickly in emergency situations in a calm manner.
- Adhered to all applicable laws, regulations, policies, procedures and standards related to eldercare services.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
Store Associate
Shoprite Store
Kumasi
08.2020 - 07.2022
- Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
- Assigned duties such as restocking shelves or cleaning work areas to team members.
- Operated scanning equipment for price checks and stock replenishment.
- Assisted with loading and unloading deliveries from vendors.
- Organized store displays to ensure maximum visibility of products.
- Processed sales transactions accurately and efficiently at the cash register.
- Resolved customer complaints promptly with professionalism and courtesy.
- Performed daily opening and closing procedures for store operation.
- Addressed customer complaints in a professional manner.
Overnight Stocker
MELCOM
Kumasi
02.2018 - 05.2020
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Processed returns according to established guidelines.
- Received and stocked merchandise in a timely manner.
- Checked expiration dates on all food items to ensure quality control standards were met.
- Organized shelves, racks and bins to ensure product availability.
- Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
- Built displays for special promotions, sales events and seasonal items as directed by supervisor.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
Education
High School Diploma -
Weweso Senior High School
Kumasi12-2016
Skills
- Meal Preparation
- Data Confidentiality
- Basic Housekeeping
- Client documentation
- Time Management
- Customer Service
- Product display
- POS System Operation
- Return processing
- Cash Handling Accuracy
- Organization
- Store Organization
- Teamwork and Collaboration
- Effective Communication
References
References available upon request.
Timeline
Elderly Caregiver
New Era Care
03.2021 - 05.2024
Store Associate
Shoprite Store
08.2020 - 07.2022
Overnight Stocker
MELCOM
02.2018 - 05.2020
High School Diploma -
Weweso Senior High School
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