Grace Bolick
Plano,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Assistant
Pristine Ink
Dallas, TX
01.2025 - 10.2025
- Handled customer inquiries promptly, providing information and support as needed.
- Greeted visitors, clients and guests in a professional manner.
- Entered data into databases accurately and efficiently.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
Pet Smart Hotel Associate
Pet Smart
McKinney, TX
08.2022 - 01.2025
- Greeted customers and their pets warmly upon arrival.
- Assisted with check-in and check-out procedures for pet hotel guests.
- Provided detailed information to customers about the services offered at the pet hotel.
- Maintained cleanliness of kennels, play areas, and other common spaces in the pet hotel.
- Kept records of customer reservations, payments, and other pertinent data.
- Monitored health and behaviors of all animals staying at the pet hotel.
- Ensured safety protocols were followed when handling animals.
- Performed daily cleaning duties such as changing bedding, scrubbing cages, and washing dishes.
- Provided enrichment activities for the animals to keep them mentally stimulated while they stayed at the pet hotel.
- Responded promptly to emergency situations involving animals in a calm manner.
- Promoted to Senior Lead/Key Holder, opened and closed the store.
- Managerial duties., responsible for 8 to 12 employees scheduling breaks, attending to paperwork, dealing with customers also keeping everyone in check, prioritizing what needs to be done/delegate
Runner/Box Office Trainer
Moviehouse & Eatery
McKinney, TX
09.2020 - 05.2022
- Assisting with setting up conference rooms for meetings.
- Ordering supplies from vendors as needed by the office staff.
- Greeting visitors and directing them to their destination in the office building.
- Cleaning up common areas like kitchens and bathrooms throughout the day.
- Answering phones, taking messages, and transferring calls as needed.
- Providing support to administrative staff with miscellaneous tasks as requested.
- Maintaining a neat work area at all times.
Education
High School Diploma -
Liberty High School
Frisco, TX05.2021
Skills
- Management Support
- Workplace Safety
- Data Entry
- Cash Handling
- Verbal and Written Communication
- Flexible Schedule
- Reliable and Punctual
- Service Assistance
Timeline
Assistant
Pristine Ink
01.2025 - 10.2025
Pet Smart Hotel Associate
Pet Smart
08.2022 - 01.2025
Runner/Box Office Trainer
Moviehouse & Eatery
09.2020 - 05.2022
High School Diploma -
Liberty High School