Grace Bolin
Summary
Dynamic laboratory technician with a proven track record at Waypoint Analytical and Duke Energy, skilled in operating advanced laboratory instruments and maintaining stringent quality control. Adept at training staff and fostering teamwork, ensuring a safe and efficient lab environment. Committed to delivering accurate results and enhancing operational efficiency through effective communication and problem-solving.
Overview
9
9
years of professional experience
Work History
Lab Specialist
Duke Energy
Huntersville
07.2025 - Current
- Conducted laboratory tests to support energy production and safety protocols.
- Maintained laboratory equipment by performing routine checks and servicing as needed.
- Ensured compliance with safety regulations during all laboratory operations and procedures.
- Documented test procedures and results accurately for regulatory reporting purposes.
- Assisted in training new lab staff on equipment use and safety practices.
- Coordinated inventory management for lab supplies and materials efficiently.
- Troubleshot instrument malfunctions or errors during testing processes.
- Maintained laboratory equipment according to safety regulations.
- Analyzed environmental samples using various analytical instruments such as spectrophotometers, chromatographs.
- Assisted with training new personnel on proper protocol when working in the lab.
- Monitored quality assurance protocols for accuracy and precision of results.
- Calibrated instruments prior to use in order to obtain accurate results.
- Implemented quality control methods to ensure reliability of test results.
- Prepared solutions, reagents, and media for use in laboratory testing.
Sales Associate
Lane Bryant
01.2021 - Current
- Built rapport with customers by offering friendly, welcoming environment in store.
- Resolved customer complaints diplomatically to ensure satisfaction and maintain positive brand image.
- Handled cash register transactions efficiently and accurately.
- Promoted current sales promotions and special offers to increase revenue.
- Communicated effectively with supervisors regarding daily tasks and priorities.
- Collaborated with team members to achieve monthly sales targets.
- Trained new hires on company procedures, product knowledge, and customer service expectations.
- Secured consistent customer sales with knowledgeable, friendly support.
Laboratory Technician
Waypoint Analytical
Charlotte
01.2024 - 07.2025
- Implemented necessary safety precautions when handling hazardous materials or biological specimens.
- Maintained equipment records and daily work logs.
- Operated various types of laboratory instruments, such as microscopes and spectrophotometers.
- Followed standard operating procedures SOPs to maintain quality control during experiments.
- Recorded test data using appropriate software programs and databases.
- Maintained clean and sterile laboratory environment to ensure accurate results.
- Trained new lab technicians on proper techniques, safety protocols, and lab-specific procedures.
- Demonstrated and explained laboratory procedures and assays to staff.
- Submitted quality control data to regulatory agencies for review.
Shift Leader
Zaxby's
01.2017 - 01.2021
- Counted drawers and followed proper daily cash handling procedures.
- Executed cash management duties with POS and shift reports.
- Planned and supervised job task assignments, upholding quality standards.
- Managed inventory levels using company systems and guidelines to reduce loss.
- Responded to all customer concerns or issues promptly and professionally.
- Identified and resolved conflicts between workers to promote teamwork.
- Communicated with other shift leaders to share important information or concerns.
- Trained new staff members on job duties and company policies.
- Managed team during shift to ensure smooth operations.
- Conducted cash handling procedures, such as counting registers and making deposits.
Education
Bachelor of Science (B.S.) -
University of North Carolina at Charlotte
Charlotte, North CarolinaSkills
- Laboratory safety
- Instrument calibration
- Data analysis
- Quality control
- Effective communication
- Problem solving
- Time management
Timeline
Lab Specialist
Duke Energy
07.2025 - Current
Laboratory Technician
Waypoint Analytical
01.2024 - 07.2025
Sales Associate
Lane Bryant
01.2021 - Current
Shift Leader
Zaxby's
01.2017 - 01.2021
Bachelor of Science (B.S.) -
University of North Carolina at Charlotte