Grace Brink
Statesville,NC
Summary
Experienced Professional seeking an office position in an organization. Possess excellent customer service and communication skills with strong interpersonal skills to serve patients, customers, and volunteers. Enjoy working in a team setting or independently with minimal supervision.
Overview
30
30
years of professional experience
Work History
Scanner Operator
Employ HQ
12.2023 - 07.2024
- Scanned seven years of financial paper records to enhance efficiency and electronic procedures
- Operate office machines such as high speed business photocopiers, readers, and scanners
- Place original copies in feed trays, feed originals into feed rolls, or position originals on tables beneath camera lenses
- Monitor operations and the confidential disposal of sensitive documents
Administrative Assistant
VSC Fire & Security
10.2019 - 10.2022
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals while providing excellent customer service
- Provide office support to include managers and field supervisors, and schedule technicians to complete upcoming work orders and jobs
- Order parts for sprinkler systems, receive incoming deliveries, and account for materials and supplies to ensure the office and field operations run smoothly
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and balanced accounts
Life Coach
Catholic Charities of Eastern VA
01.2015 - 01.2019
- Handled and oversaw patient navigation for a hospital's Emergency Department
- Collaborated with doctors, nurses, and staff to ensure patient's needs are addressed
- Connecting patients with a PCP provider, community resources, and transportation to and from scheduled appointments to reduce hospital's expense
Office Manager
American Red Cross
01.2008 - 02.2014
- Screened new patients, scheduled appointments, and processed copay
- Oversaw volunteers and intern students, managed and trained front desk personnel
- Recruited dentists, dental hygienists, assistants, and clerical volunteers
- Organized and coordinated semi-annual Mission of Mercy Project
- Accolades: Tiffany Award Levels I & II
Education
High School Diploma - General High School Curriculum
Skills
- Dependable
- Leadership
- Microsoft (Word, Excel, Office)
- EPIC Healthcare System
- Active Listening
- Problem-Solving
- Empathy
- HIPPA
- Organized
- Attention to Detail
- Time Management
Additional Information
Tiffany Award Recipient Levels I & II
Certification
- North Carolina Driver's License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Scanner Operator - Employ HQ
12.2023 - 07.2024
Administrative Assistant - VSC Fire & Security
10.2019 - 10.2022
Life Coach - Catholic Charities of Eastern VA
01.2015 - 01.2019
Office Manager - American Red Cross
01.2008 - 02.2014
Laurel High School - High School Diploma, General High School Curriculum
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