Grace Carr is a Junior Business Analyst based in Maryland. After graduating from the Rochester Institute of Technology, Grace accepted a position with VAULT Technologies Inc. For the past two years, Grace has worked in the development of web-based software to operate clinics, make individual appointments, and maintain inventory for the COVID-19 Vaccine. The software was used in 26 states and was responsible for the distribution of millions of Covid Vaccinations. In the development of the software, Grace coordinated everyone from software engineers to end users at the state level to operate mass vaccination sites. Her role included the technical writing and production of instructional videos. In addition to her work with Vault Technologies, Grace also works for the Community Media Center in Carroll County, Maryland. In this role, she produced videos and webstreams for multiple sporting events and government meetings. Grace also freelances as a photographer and videographer, documenting breaking news, weddings, and music videos.
GRACE CARR
Summary
Overview
Work History
VAULT TECHNOLOGIES INC.
Job overview
In this position, I worked with private and public agencies to develop an Electronic Health Care Record website to help with the administration of the COVID-19 vaccine. As part of this position, I consulted with Maryland Health Department officials to design the homepage for MarylandVax.org. I provided training and support to multiple states, counties, and private agencies on how to use PrepMod software to set up vaccination sites, schedule patient appointments, and inventory medication. Throughout the pandemic, I provided customer service to ensure the smooth operation of thousands of vaccination clinics. As a project manager, I worked with multiple team members to troubleshoot time-sensitive issues with the software that allowed the end users to successfully deliver millions of vaccines daily.
Tasks
- Daily test Ready for Review newly built and large released features and customer configurations
- Test/troubleshoot issues for Account Managers
- Write Release Notes for review and track all release items
- Update Training Materials for review by Product Adoption lead
- Leads bi-monthly customer training for New Staff Users and assists at other training sessions.
- Created Confluence library of training materials
- Maintains the User Manual Addendum of New Features
- Assistant account management for Colorado and Minnesota clients
- Writes Jira tickets for development work as requested
- Website Development & Design – design for client (MD) and MSPP
- Creative development of online video shorts (e.g. CovidReadi) and visual presentations
- Special Projects
Carroll Community Media Center
Job overview
In this position, I covered municipal events, public meetings, and assisted with scripts for web and television productions. Tasks in this position included setting up and operating production equipment for all CMC events, studio and field productions, and maintaining project records.
Grace Carr Photography
Job overview
Provide Photographic Services to Clients including Weddings, Events, Portraits, Social Media Content, Breaking News Stories.
- Freddie Gray Uprising 2015
- Women's March 2016 (Washington, DC)
- Trump Inauguration (2016)
- Child Separation Protest (Washington, DC 2018)
- No Muslim Ban Protests (Rochester, NY 2018)
- Catholic Day of Action for Immigrant Children (Washington DC, 2019)
- George Floyd Protests (Summer 2020, Rochester, NY & Washington, DC)
- RBG Memorial (Washington, DC 2020)
- New March On Washington (2020)
Education
Rochester Institute of TechnologyRochester, NY
University Overview
Winters Mill High SchoolWestminster, MD
University Overview
Skills
- NPPA Narrative Story Telling
- Non-Linear Video Editing
- Adobe Lightroom
- Adobe Premier
- JVC Studio
- Adobe InDesign
- Nikon/Sony DSLR Skills
- Studio Lighting
- Microsoft Office Suite
- JIRA
- Confluence
- Zoom
- Slack
Affiliations
National Press Photographers Association
Timeline
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