Grace Carvin

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Planned and coordinated seasonal campaigns
• styled product shoots
• sourced merchandise
• assisted in shop design and renovations

• Ensured smooth execution of on-site logistics by supervising setup, teardown, and vendor coordination during events.
• Maintained professional and organized appearance at all events, representing the company in a positive light to clients and attendees.
• Developed decor, theme and ambiance for events to satisfy client's vision and budget.

• Shift Leader
• Trained new baristas on coffee brewing techniques, equipment use, and customer service skills.
• Assisted with inventory management to ensure adequate stock levels and minimize waste.
• Collaborated on new menu ideas
• worked in all areas of the cafe including the kitchen

This position was at a conference center so managing the dinning hall meant serving three seamless meals a day to three hundred people. I was responsible for training and scheduling all wait staff, communicating the guests needs to the kitchen, and ensuring high end service. I also managed the ice cream bar which included keeping track of inventory/ordering as needed as well as training employees.