Grace Chavez

Administrative Duties

• Prepare agendas for staff and client meetings, set up for conference calls and/or WebEx presentations.

• Schedule, coordinate and organize activities such as meetings, travel, conferences, and interviews for Company President and Executive Leadership team.

• Oversee collegiate stadium renovation projects from start to finish.
• Organize and manage the daily, weekly, and monthly schedule and calendar for Company President.

• Maintain and update company calendar, including travel and events.

• Answer phones, distribute mail, and assist in processing expense reports.

• Create and/or edit reports, correspondence, proposals, and

presentations.

• Update and maintain company contacts database

• Coordinate and maintain electronic and hard copy company and project files

• Maintain records for software programs and contracts, including renewals

• Train staff in administrative and office duties as needed

Office Duties

• Reconcile office-related credit card charges

• Liaison with building management and facility vendors, including property management

• Coordinate and plan office activities

• HR touchpoint, such as assisting in the onboarding processes.

• Coordinate with appropriate staff with regard to any office technology needs

• Optimize workflow and efficiencies to maintain high overall productivity, including working with off-site employees.

• Oversaw 6+ luxury short tern rentals
• Managed all maintenance requests from tenants in a timely manner.
• Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
• Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
• Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
• Facilitated check-in tours and provided ongoing assistance to clients during their stay
• Managed and organized bookkeeping inventory.
• Ensured that homes were kept in top condition with updated furniture,
  rugs, and decor.
• Developed strong rapport with clients leading to increased repeat business and referrals.

• Resolved tenant issues promptly in a professional manner while maintaining positive relationships with residents.
• Developed effective working relationships with vendors who provide services to the property.
• Inspected units upon move-in, move-out; documented condition of unit prior to occupancy, termination of tenancy.
• Responded quickly to maintenance requests from tenants; coordinated repairs when necessary.
• Assisted in marketing efforts to fill vacancies by preparing flyers, ads, and other promotional materials.
• Negotiated lease terms with prospective tenants based on creditworthiness and rental history.
• Prepared leases, collected security deposits and rent payments from new tenants; processed tenant move-ins.
• Communicated regularly with property management regarding availability of units and current market conditions.