Grace Coley
Cuyahoga Falls,OH
Summary
I am a caring professional prepared to deliver case management and client advocacy. I am dedicated to helping others achieve progress toward goals and meet specific needs. I have a wide-ranging knowledge of applicable services and professionals appropriate for clients. I am a poised Support Coordinator with experience in service coordination and support. Expert at conducting assessments, developing individualized care plans, and coordinating referrals. I am upbeat and encouraging with attention on modeling and coaching appropriate behavior and practices.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Support Coordinator
Room In The Inn
08.2022 - 07.2023
- Worked with other departmental staff to answer questions and resolve problems.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Helped participants with getting birth certificate, ID's, food stamps, social security cards, and job resumes.
- Helped participants in crisis' and helped to deescalate arguments and crisis'.
- Served coffee and lunch to participants.
- Helped teach classes and engage participants in activities.
- Type data from day to day services into data base and excel.
Volunteer
Paws And Prayers
06.2021 - 07.2022
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Provided companionship and comfort to animals in need of extra love and attention.
- Kept animals healthy and socialized by providing regular exercises and walks.
- Cared for over 30 animals by feeding and bathing, taking dogs for walks, cleaning litter boxes, and supervising playtime.
- Monitored health of animals, reporting any issues to shelter staff for resolution.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for behavioral problems and signs of health issues.
Education
Bachelor of Arts - Sociology
St. Bonaventure University
Saint Bonaventure, NY05.2022
Skills
- Discipline Enforcement
- Daily Log Updates
- Physical Condition Monitoring
- Group Activities
- Creative Solutions
- Classroom Management
- Medication Regimens
- Community Service Programs
- Facility Laundry and Cleaning
- Safety Procedures
- Maintaining Clean Work Areas
- Meal Serving
- Outreach Initiatives
Accomplishments
I was volunteering at Room in the Inn as a Jesuit Volunteer this past year. Jesuit Volunteer Corps is an organization where lay volunteers go out to different sites all around the United States and serve vulnerable populations. We work full time without payment and live in communities of other volunteers. I also have a minor in Spanish that I received from Saint Bonaventure University.
Certification
- First Aid/CPR Certified
Languages
Spanish
Professional Working
Timeline
Support Coordinator
Room In The Inn
08.2022 - 07.2023
Volunteer
Paws And Prayers
06.2021 - 07.2022
Bachelor of Arts - Sociology
St. Bonaventure University
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