Grace Coombs
Morgantown,PA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a position in the restaurant industry. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Nanny
Zachary Pappis
09.2022 - 11.2023
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Promoted language development skills through reading and storytelling.
Server
Hooters Inc.
09.2021 - 09.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Server
The Metropolitan
10.2017 - 07.2021
- Served food and beverages promptly with focused attention to customer needs.
- Checked guests' identification before serving alcoholic beverages.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Associate of Science - Nursing
Montgomery County Community College
Blue Bell, PA05.2025
No Degree - Bartending
Mainline Bartending
Manayunk, Philidelphia11.2023
University of Wyoming
Laramie, WY01.2019
Skills
- Speech Writing
- Telephone Skills
- Group Teaching
- Leadership
- Customer Service and Rapport
- Specials Promotion and Upselling
- Superior Communication Skills
- Food Handling Training
- Patience and understanding
- First Aid
- Dependable and Responsible
- Cheerful and Energetic
Timeline
Nanny
Zachary Pappis
09.2022 - 11.2023
Server
Hooters Inc.
09.2021 - 09.2022
Server
The Metropolitan
10.2017 - 07.2021
Associate of Science - Nursing
Montgomery County Community College
No Degree - Bartending
Mainline Bartending
University of Wyoming
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