Grace Corbin
Norman,OK
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. This candidate is dedicated to the discipline of history and highly motivated to succeed both academically and professionally. She comes from a unique background which is a testament to how she relentlessly perseveres in her efforts to succeed. She has knowledge of how to conduct historical research through working with primary sources; especially how to interpret historiographic nuances when analyzing primary sources.
Overview
5
5
years of professional experience
Work History
Student Office Worker
OU Athletic Department
08.2023 - 11.2023
- Contributed to a positive work environment by assisting coworkers with various tasks as needed.
- Safeguarded sensitive information by adhering to strict confidentiality protocols when handling student records or personal data.
- Increased office efficiency by organizing and maintaining filing systems.
- Supported office staff with timely completion of tasks and projects.
- Facilitated smoother operations by managing incoming mail, receiving packages, and routing correspondence to appropriate recipients.
- Upheld a high level of customer service by actively listening to and addressing concerns from students, faculty, staff, and visitors.
- Improved customer satisfaction with prompt responses to inquiries via phone, email, or in-person visits.
Bagel Maker
Old School Bagel Cafe
10.2022 - 01.2023
- Improved bagel quality by implementing precise measurements and consistent techniques.
- Developed strong knowledge of ingredient sourcing, allowing for informed recommendations when assisting customers with dietary restrictions or preferences.
- Provided excellent customer service by addressing inquiries, offering suggestions, and resolving any issues promptly.
- Ensured freshness of products through proper storage and rotation practices.
- Actively participated in staff meetings, contributing ideas for improving overall team performance and workplace culture.
- Streamlined production process by organizing workspace for maximum efficiency.
Receptionist
Walk In Salon OKC
06.2020 - 11.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted with onboarding new clients and securing paperwork completion.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
Cashier
Lowes Home Improvment
03.2019 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Participated actively in team meetings to discuss strategies for improving overall performance within the department.
- Utilized various software applications to process customer orders.
Education
Bachelor of Arts - History
University of Oklahoma
Norman, OK05.2025
Associate of Science - Enterprise Development
Oklahoma State University - Oklahoma City
Oklahoma City, OK12.2022
Skills
- Scheduling appointments
- Filing systems
- Document Management
- Calendar Management
- Proofreading
- Meticulous attention to detail
- Presentation Preparation
- Filing and data archiving
- Positive Attitude
- Customer Service
- Time Management
- Organizing and Categorizing
Languages
Latin
Limited Working
Timeline
Student Office Worker
OU Athletic Department
08.2023 - 11.2023
Bagel Maker
Old School Bagel Cafe
10.2022 - 01.2023
Receptionist
Walk In Salon OKC
06.2020 - 11.2022
Cashier
Lowes Home Improvment
03.2019 - 02.2020
Bachelor of Arts - History
University of Oklahoma
Associate of Science - Enterprise Development
Oklahoma State University - Oklahoma City
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