Grace Cortez
San Francisco,CA
Summary
Experienced operations leader with a successful track record in program management and navigating dynamic situations. Skilled in budget analysis, workforce development, people operations, and team leadership. Eager to apply expertise to the public sector. Seasoned Senior Administrative Analyst with comprehensive experience in data analysis, process improvement, and strategic planning. Strong ability in project management, cross-functional team leadership, and operational efficiency. Proven track record of identifying areas for improvement and implementing effective solutions that drive organizational performance. Skilled in utilizing analytics software to influence decision-making processes and achieve business objectives.
Overview
14
14
years of professional experience
Work History
Senior Administrative Analyst, Employee Services
San Francisco Unified School District
San Francisco , USA
09.2023 - Current
- Responsible for the management and processing of compensation programs for SFUSD
- Oversee staff in day-to-day operations
- Analyze trends in salary and compensation to support the maintenance of district salary tables
- Manage processing and analysis of documentation to inform salary placement and compensation
- Processing data and analyzing various pay types for employees
- Design training modules that support staff and team development
Board of Directors Member
Creative Arts Charter School
05.2021 - 10.2024
- Liaison for families to facilitate BIPOC meetings and support the African American Achievement Director to ensure that anti-racism is infused in all aspects of Creative Arts
- Facilitated monthly meetings with prepared agendas and minutes.
- Supported recruitment of new board members in partnership with Executive Director
- Provided strategic guidance and oversight to the Board of Directors.
- Reviewed financial statements and other documents to ensure accuracy and compliance with regulations.
- Attended board meetings, participated in discussions, and voted on important matters.
Willie Brown Jr. Graduate Fellow
Mayor's Office of Innovation, City, and County of San Francisco
San Francisco , USA
02.2022 - 01.2023
- Conducted research and data analysis for the Office of Innovation for scattered site housing, collaborating with the San Francisco Department of Homelessness and Supportive Housing
- Developed customer journey maps for various stakeholders, based on surveys and interviews with City partners, to identify pain points and opportunities for policy intervention
- Managed stakeholder outreach for the Office of Innovation
- Data mapping and analysis
- Department coordination (across DEM, MYR, HSH, and stakeholders)
- Coordinated additional projects as needed, including the SF
- Gov migration process for the Office of the Mayor
Operations Manager
Whole Foods Market
San Francisco , USA
11.2010 - 05.2022
- Directed operations of a team comprised of 40 staff members
- Oversaw multiple teams' budgets through detailed budget analysis and purchasing supervision
- Managed Human Resources processes, including recruitment, onboarding, support with annual enrollment, and annual performance reviews.
- Guided team on intricate administrative procedures
- Assisted in the launch of various store locations by collaborating with regional leadership on layout and design
Undergraduate Fellow
San Francisco Department of Public Health
San Francisco , USA
08.2020 - 12.2020
- Conducted compliance checks with hospitals providing Charity Care
- Researched and updated potential changes to Affordable Care Act (ACA) that impact San Francisco Department of Public Health (SFDPH)
- Updated district health data for incoming Board of Supervisors to support incoming members
Board of Directors, Program Enrichment Chair
Laurel Hill Nursery School
08.2018 - 05.2020
- Led monthly onsite visitor program with a focus on diversity, equity, and inclusion
- Coordinated school-wide events to promote community engagement, such as an annual Art Show at San Francisco Main Library
- Provided oversight on the development of the annual budget
Education
Master - Public Administration
San Francisco State University
San FranciscoBA - Political Science
San Francisco State University
San FranciscoSkills
- Effective Project Management
- Collaborative Problem-Solving
- Budget Analysis
- Recruitment
- Training and Development
- Meeting Coordination
- Attention to Detail
- Task Prioritization
- Customer Service
- Data Analytics
- Strategic Project Coordination
Awards
- Pi Alpha Alpha, 03/23
- Willie Brown Jr. Graduate Fellow, 02/22
- Dean's List, 08/19-05/20
- Regional All-Star, 08/18
Personal Information
Title: MPA
Timeline
Senior Administrative Analyst, Employee Services
San Francisco Unified School District
09.2023 - Current
Willie Brown Jr. Graduate Fellow
Mayor's Office of Innovation, City, and County of San Francisco
02.2022 - 01.2023
Board of Directors Member
Creative Arts Charter School
05.2021 - 10.2024
Undergraduate Fellow
San Francisco Department of Public Health
08.2020 - 12.2020
Board of Directors, Program Enrichment Chair
Laurel Hill Nursery School
08.2018 - 05.2020
Operations Manager
Whole Foods Market
11.2010 - 05.2022
Master - Public Administration
San Francisco State University
BA - Political Science
San Francisco State University
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