Grace Craig
Louisa,VA
Overview
3
3
years of professional experience
Work History
Education Support Specialist
Piedmont Virginia Community College
Charlottesville, VA
08.2024 - Current
- Embedded in select English classes, attending weekly sessions to provide consistent, integrated academic support in coordination with course instructors
- Provided one-on-one academic support to students in English and writing through scheduled appointments, tailoring sessions to individual learning needs and goals
- Collaborated with students on a range of assignments, including essays, research papers, and creative writing, focusing on structure, clarity, grammar, and argumentation
- Partnered with professors to align tutoring strategies with class curriculum and assignment expectations
- Demonstrated strong interpersonal and communication skills, adapting tutoring approaches to support diverse learning styles and backgrounds
Style Consultant
Target Corporation
Charlottesville, VA
02.2024 - 04.2025
- Recommended fashion trends and seasonal looks to enhance customer experience.
- Identified potential customer service issues proactively, implementing solutions to maintain satisfaction.
- Managed inventory levels across store locations, ensuring optimal stock availability.
- Educated clients on upcoming promotions and events, highlighting benefits of participation.
- Oversaw department operations, focusing on loss prevention and efficient cashiering.
- Observed customer behaviors to bolster security and mitigate merchandise loss.
- Supported inter-departmental collaboration as needed to streamline processes.
- Processed payments and issued receipts accurately for customer transactions.
Hostess
Il Castello Italian Restaurant
Louisa, VA
01.2024 - 08.2024
- Handled cash payments and accurately reconciled daily transactions.
- Greeted guests warmly, seating them promptly and providing menus.
- Coordinated workflow of dining room staff to ensure prompt service.
- Monitored customer satisfaction levels throughout meals, addressing concerns proactively.
- Managed waiting list effectively, seating parties in a timely manner.
- Communicated clearly with kitchen staff regarding customer orders and requests.
- Assisted servers by bussing tables and serving food during peak hours.
- Utilized POS system for accurate billing and payment processing.
Hostess
Obrigado Restaurant
Louisa, VA
04.2023 - 07.2023
- Demonstrated strong interpersonal skills while interacting with customers.
- Assisted servers in bussing tables during peak hours to enhance service efficiency.
- Greeted and seated guests promptly upon arrival, ensuring a welcoming atmosphere.
- Managed waiting list effectively, seating parties in a timely manner.
- Handled cash payments accurately and reconciled daily transactions.
- Maintained cleanliness and organization of dining area throughout shifts.
- Responded to customer complaints swiftly, escalating major issues to managers.
- Communicated clearly with kitchen staff regarding orders and changes in menu availability.
Hostess
Il Castello Italian Restaurant
Louisa, VA
06.2022 - 02.2023
- Handled cash payments and accurately reconciled daily transactions.
- Greeted guests warmly, seating them promptly and providing menus.
- Coordinated workflow of dining room staff to ensure prompt service.
- Monitored customer satisfaction levels throughout meals, addressing concerns proactively.
- Managed waiting list effectively, seating parties in a timely manner.
- Communicated clearly with kitchen staff regarding customer orders and requests.
- Assisted servers by bussing tables and serving food during peak hours.
- Utilized POS system for accurate billing and payment processing.
Education
Some College (No Degree) - English
University of Virginia
Charlottesville, VASome College (No Degree) - Liberal Arts
Piedmont Virginia Community College
Charlottesville, VASkills
- Strong written and verbal communication
- Strong leadership and team coordination abilities
- Ability to work collaboratively with faculty, staff, and team members
- Extensive experience with Microsoft Office or Google Workspace
- Experience using scheduling or point-of-sale (POS) systems
Affiliations
- Served as President & Executive Director of the Student Government Association at Piedmont Virginia Community College from 2024-2025
- Served as Vice President & Director of Marketing and Communications of the Student Government Association at Piedmont Virginia Community College from 2024-2025
- Served as an elected member of the Student Affairs Committee at Piedmont Virginia Community College from 2024-2025
- Served as a student representative on the College Senate at Piedmont Virginia Community College from 2024-2025
Languages
English
Native/ Bilingual
Spanish
Limited
Accomplishments
- Recipient of the 2025 Student Government Association Leadership Award from Piedmont Virginia Community College
Publications
- "SGA Goes to Richmond." The Forum, Piedmont Virginia Community College, January 2025.
A report covering the Student Government Association’s visit to the Virginia General Assembly to meet and engage with lawmakers. - "Oscar Wilde’s Satire, Gender Parody, and Bi-Social in The Importance of Being Earnest."* Insights, Student Research Journal of Piedmont Virginia Community College, May 2025.
Timeline
Education Support Specialist
Piedmont Virginia Community College
08.2024 - Current
Style Consultant
Target Corporation
02.2024 - 04.2025
Hostess
Il Castello Italian Restaurant
01.2024 - 08.2024
Hostess
Obrigado Restaurant
04.2023 - 07.2023
Hostess
Il Castello Italian Restaurant
06.2022 - 02.2023
Some College (No Degree) - English
University of Virginia
Some College (No Degree) - Liberal Arts
Piedmont Virginia Community College
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