Experienced in customer service and administration. Dedicated host with proven customer service skills and strong communication abilities. Experienced in managing reservations and resolving guest concerns efficiently.
Overview
4
4
years of professional experience
Work History
Host
Silver Dolphin Restaurant & Country Store
Hernando Beach
03.2024 - Current
Greeted and seated guests in a welcoming manner.
Managed incoming calls during busy shifts.
Took reservations over phone and in person.
Handled guest inquiries and resolved concerns promptly.
Provided excellent customer service by anticipating customer needs.
Assisted in maintaining cleanliness of dining area and host station.
Processed payments from customers using a POS system.
Administrative Assistant
The Cronin Agency
Hernando Beach
01.2022 - 01.2025
Assisted in scheduling appointments and managing calendars for team members.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Maintained office supplies inventory by checking stock to determine inventory level.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.