Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Grace Cronin

Spring Hill

Summary

Experienced in customer service and administration. Dedicated host with proven customer service skills and strong communication abilities. Experienced in managing reservations and resolving guest concerns efficiently.

Overview

4
4
years of professional experience

Work History

Host

Silver Dolphin Restaurant & Country Store
Hernando Beach
03.2024 - Current
  • Greeted and seated guests in a welcoming manner.
  • Managed incoming calls during busy shifts.
  • Took reservations over phone and in person.
  • Handled guest inquiries and resolved concerns promptly.
  • Provided excellent customer service by anticipating customer needs.
  • Assisted in maintaining cleanliness of dining area and host station.
  • Processed payments from customers using a POS system.

Administrative Assistant

The Cronin Agency
Hernando Beach
01.2022 - 01.2025
  • Assisted in scheduling appointments and managing calendars for team members.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.

Education

High School Diploma -

West Hernando Christian School
Hernando Beach FL
05-2025

Skills

  • Customer service
  • Time management
  • Effective communication
  • Reservations management
  • Problem solving
  • Telephone reception
  • Professional appearance
  • POS software

Affiliations

  • Volleyball
  • Cross Country running
  • Cheerleader for 5+ years

Accomplishments

  • Cheerleading MVP 2024
  • Honor roll in High school

Timeline

Host

Silver Dolphin Restaurant & Country Store
03.2024 - Current

Administrative Assistant

The Cronin Agency
01.2022 - 01.2025

High School Diploma -

West Hernando Christian School