Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Cross

Jacksonville

Summary

Goal-oriented Retail Supervisor dedicated to continuously improving team functions and location sales. Implements proactive, market-driven strategies to capitalize on sales opportunities with creative events and new product lines. Skilled trainer and team manager with motivational style.

Overview

4
4
years of professional experience

Work History

Retail Supervisor – Jacksonville Jaguars

Fanatics
Jacksonville
03.2025 - Current
  • Trained and supported part time retail team to enhance effectiveness and customer service.
  • Proficient in Fanatics systems, including POS, Opsuite, and Excel to support seamless operations
  • Supervised 40 staff on game days to ensure consistent performance
  • Managed merchandise, inventory, and sales for Daily's Place concerts

Retail Associate – Jacksonville Jaguars

Fanatics
Jacksonville
06.2024 - 03.2025
  • Maintained high standards for sales floor and stockroom, ensuring cleanliness and safety
  • Provided excellent customer service and personalized shopping experiences
  • Processed transactions accurately using the Fanatics POS System
  • Lead training efforts of volunteer organizations for game day operations

Sales Associate

Rosie True
Jacksonville Beach
12.2021 - 08.2023
  • Adapted to customer needs by helping them select apparel for special events
  • Promoted the brand by modeling the clothes on social media
  • Managed and kept inventory of all items in the store
  • Prepared the store for major sale promotion which resulted in a record day sales of $20,000

Model and Show Manager

Atlanta’s First Agency
Atlanta
09.2021 - 03.2022
  • Traveled to Atlanta multiple times to assist selling items at wholesale prices
  • Designed visual merchandising displays to promote apparel
  • Managed and supervised three sales employees

Education

Bachelor of Science - Fashion Merchandising and Apparel Design, Merchandising

Georgia Southern University
Statesboro, GA
05.2024

Skills

  • Visual Merchandising
  • Employee Training
  • Conflict Resolution
  • Inventory Management
  • Team Leadership
  • Collaborative Problem Solving

Timeline

Retail Supervisor – Jacksonville Jaguars

Fanatics
03.2025 - Current

Retail Associate – Jacksonville Jaguars

Fanatics
06.2024 - 03.2025

Sales Associate

Rosie True
12.2021 - 08.2023

Model and Show Manager

Atlanta’s First Agency
09.2021 - 03.2022

Bachelor of Science - Fashion Merchandising and Apparel Design, Merchandising

Georgia Southern University

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