Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
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Grace Cruickshank

Portland,Oregon

Summary

I am a highly motivated individual with a desire to take on new challenges - both in my personal and work life. I am driven and adaptable, and I value my interpersonal skills. Details and deadlines matter to me, and I embrace mastering new skills!

Overview

1
1
year of professional experience
1
1
Certification

Work History

Benefits Service Coordinator

The Partners Group
Portland, OR
01.2023 - Current
  • Assist in marketing responsibilities including the following: preparing and distributing Request for Proposals (RFP), requesting and spreading carrier renewals, tracking carrier responses to RFP's and renewal requests, preparing renewal exhibits and open enrollment materials for clients.
  • Ensure that internal databases are updated when needed.
  • Liaison between client, coworkers, and carriers for the renewal process as needed.
  • Attend client calls when appropriate along with researching claim and service issues as they arise.

Client Service Coordinator

The Partners Group
Portland, OR
6/22/20 - 1/1/2023
  • Provided support to the Managing Consultant of the PartnerWell team by providing varying levels of technical and administrative support for clients and prospects.
  • Collaborated with the Managing Consultant of the PartnerWell team in the strategic re-build of PartnerWell products: including re-designing consulting offerings, communications, and the wellness portal offering.
  • Implemented and managed client deliverables, meetings, and agendas. Conducted monthly cliently meetings and managed client follow-up to maintain deliverable timelines.
  • Developed client file organization: including the organization of the SharePoint files, client calendars, and client reports.
  • Owned the client wellness portal product offering by managing the vendor relationship, providing demos to prospects, and implementing new clients.

HR/Wellness Coordinator Intern

The Partners Group
Portland, OR
6/3/19 - 8/14/19
  • Assisted the Human Resources team with projects throughout the summer, including administrative tasks and work in InDesign.
  • Assisted the Wellness team by helping on client deliverables and joining in on client in-person meetings and lunches.

Facilities and Front Desk Attendent

Stafford Hills Club
Tualatin, OR
2014 - 2018
  • Greeted members, answered their questions and provided them with assistance.
  • Answered telephones promptly and courteously when taking tennis court/fitness/swimming reservations or answering member questions.
  • Maintained a clean, orderly environment by monitoring and attending to gym, pool, and tennis court cleanliness during shifts. Assisted with repairing gym, pool, and tennis court parts whenever needed.
  • Trained staff members.
  • Interacted positively with members and coworkers to build life-long relationships!

Education

BBA - Business Marketing

University of Portland
Portland, OR
05.2020

Skills

  • Ongoing Client Support
  • Clear Communication
  • Excel, Word, InDesign
  • Team-oriented but can also work independently
  • Project Management
  • Flexible Mindset

Affiliations

  • Competitive marathoner. Fun fact: I train and compete with professional runners and work with a coach!
  • I'm passionate about reading and cooking - in my free time I love to read a book or try out a new recipe.

Certification

  • Licensed in Oregon for Life and Health Insurance.

References

References available upon request.

Timeline

Benefits Service Coordinator

The Partners Group
01.2023 - Current

Client Service Coordinator

The Partners Group
6/22/20 - 1/1/2023

HR/Wellness Coordinator Intern

The Partners Group
6/3/19 - 8/14/19

Facilities and Front Desk Attendent

Stafford Hills Club
2014 - 2018

BBA - Business Marketing

University of Portland

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Grace Cruickshank